A bar/lounge, a rooftop terrace, and a computer station are available at this smoke-free inn. WiFi in public areas is free. Other amenities include barbecue grills and a picnic area. The Vaults offers 7 accommodations. Housekeeping is provided daily.
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16 Castle Gates, Shrewsbury, SY1 2AB, United Kingdom
Amenities
Parking
Balcony/Terrace
Security/Safety
Business Services
Bar
Guest Services
Barbecue/Outdoor Cooking
Internet
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
This property welcomes adults only.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit/debit cards safety features at this property include a fire extinguisher
Reviews
Pete
Aug 14, 2026 08:28:43 PM
Review Score:
6
Summary: The staff were fine. Its just the little things, like a loose toilet seat and a ceiling repair needed(both previously mentioned by someone). But for little things like this and taking into account a decent shower and bed, I would have given four stars.
Reviews
Pete
Aug 14, 2026 08:28:43 PM
Review Score:
6
Summary: The staff were fine. Its just the little things, like a loose toilet seat and a ceiling repair needed(both previously mentioned by someone). But for little things like this and taking into account a decent shower and bed, I would have given four stars.
Helen
Jul 6, 2026 10:44:18 PM
Review Score:
6
Summary: They don’t serve food, not disabled friendly a few minutes walk to the car park, room very hot, very noisey as on main road
Jeffrey
Jan 27, 2026 09:02:49 AM
Review Score:
4
Summary: Room was cold. I wasn't mobile to close an open window, plus a lot of stairs. I also arrived late.
Derek
Nov 23, 2025 11:05:20 PM
Review Score:
10
Summary: Staff was very helpful and the room was very nices
B
Nov 12, 2025 05:01:17 AM
Review Score:
6
Summary: The room could have done with a deep clean
Barbara
Oct 6, 2025 12:22:28 AM
Review Score:
8
Summary: O
Catherine
Sep 13, 2025 08:35:00 PM
Review Score:
8
Summary: If all you need is a clean room and comfortable bed with en suite this is fine. Close to railway station so no taxis needed. Everything in walking distance and plenty of choice for food nearby.
jeffrey
Aug 28, 2025 07:27:21 PM
Review Score:
6
Summary: Very close to train station
Alison
Aug 14, 2025 01:54:43 PM
Review Score:
4
Summary: The carpet had holes, the bathroom layout was too cramped, the shower door wasn't on its track properly and fell off at the first touch, and the room was stiflingly hot and couldn't be made comfortable. If the curtains had been pulled across earlier in the day against the sun, it would have helped. The bed headboard smells funny - cigarette smoke? And the backyard was rather squalid with old chairs and junk. Great location, lovely staff, could be a fabulous joint with good management and modest investment.
Jean
Aug 3, 2025 07:11:07 PM
Review Score:
8
Summary: We were in room 5 at the top of 3 flights of stairs, staff friendly and helpful, ideal as only 5 minute walk from the station. Comfortable bed extra large bath towels and plenty of tea, milk & sugar.
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FAQ's
Is this The Vaults pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the The Vaults have a swimming pool?
No, this The Vaults does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in The Vaults?
Best-rates for the The Vaults starts from $86 per night with includes Parking, Balcony/Terrace, Security/Safety, Business Services, Bar, Guest Services, Barbecue/Outdoor Cooking, Internet with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is The Vaults a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the The Vaults wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Vaults has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the The Vaults?
Based on the information reported by the owner or manager, the The Vaults indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for The Vaults?
Based on the information reported by the owner or manager, details for the cancellation policy for the The Vaults are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.