Sofitel Mexico City Reforma | Hotel in Mexico City

| 9.6 (854 Reviews) |   Pet Friendly  1 Bathroom
Colonia Cuauhtemoc Hotel | Sofitel Mexico City Reforma

Hotel in Colonia Cuauhtemoc, Mexico City

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a snack bar/deli.
Change of towels is available on request.
Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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297 Avenue Paseo de la Reforma, Mexico City, 6500, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Towels
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Designer toiletries
  • Children's robes
Bedroom
  • Premium bedding
  • Pillow menu
  • Hypo-allergenic bedding
  • Bed sheets
  • Air conditioning
  • Free cribs/infant beds
  • Laptop-friendly workspace
  • Iron/ironing board
  • Turndown service
  • Phone
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Separate sitting area
  • Eco-friendly cleaning products provided
  • Desk chair
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
  • Slippers
Breakfast
  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: USD 37 for adults and USD 18.5 for children
  • 24-hour room service
  • 3 bars/lounges
  • 2 restaurants
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Dining room
Parking
  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)
Accessibility
  • Wheelchair-accessible concierge desk
  • Elevator door width (inches): 43
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Visual fire alarm
  • Wheelchair-accessible public washroom
  • Braille signage
  • Thin carpet in room
  • Wheelchairs available on site
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Wheelchair-accessible spa
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Zoo
  • Indoor pool
  • Bicycle rentals
  • Fitness center
  • Concerts/live shows
  • Full-service spa
Entertainment
  • LED TV
General
  • Conference center (3229 square feet of space)
  • Meeting rooms - 3
  • Banquet hall
  • Water dispenser
  • Elevator
  • Front-desk safe
  • French
  • English
  • Spanish
  • No plastic soda bottles
  • 100% renewable energy
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Comprehensive recycling policy
  • Vegan dining options
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • At least 80% organic food
  • Reusable cups only
  • Biodegradable drinking straws
  • Local artist showcase
  • Local culture & ecosystem education
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Indoor pool
  • Separate dining area
  • Supervised childcare (surcharge)
  • Children's games
  • Snack bar/deli
  • Free cribs/infant beds
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Change of towels (on request)
  • Change of bedsheets (on request)
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Vegetable garden
  • Pool sun loungers
Spa
  • Massage - Swedish
  • Hot tub
  • 5 treatment rooms
  • Sauna
  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Body scrubs
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 37 for adults and usd 18.5 for children valet parking fee: usd 12 per night (in/out privileges) pet deposit: usd 120 per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) food and water bowls are available pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Jul 7, 2025 01:32:02 AM
Review Score:   4
Summary: Generally overpriced tours, spa, concierge offerings, transport etc. Clean but seemingly decorated and managed by an adolescent. Be prepared to push back against overpriced extras.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 2 Double Beds (Angel of Independence View)
Room Size: 366 square feet m2
2 Double Beds
Superior Room, 2 Double Beds (Angel of Independence View)

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 366, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)
Room Size: 366 square feet m2
1 King Bed
Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

General

Number of living rooms 0, Executive level room, Number of bedrooms - 1, Shower only, Square feet - 366, Square meters - 34, Number of bathrooms - 1, Ping - 10, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)
Room Size: 1582 square feet m2
1 King Bed
Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

General

Number of living rooms 0, Executive level room, Dining table, Fireplace, Number of bedrooms - 1, Ping - 44, Extra bed count 1, Number of bathrooms - 2, Square feet - 1582, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Toilet with electronic bidet, Square meters - 147, Bed count minimum 1, Bed count maximum 1, City view
Luxury Room, 1 King Bed, City View
Room Size: 452 square feet m2
1 King Bed
Luxury Room, 1 King Bed, City View

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 13, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Bed count minimum 1, Bed count maximum 1, City view
Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)
Room Size: 452 square feet m2
1 King Bed
Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

General

Number of living rooms 0, Executive level room, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed (Angel of Independence View)
Room Size: 366 square feet m2
1 King Bed
Superior Room, 1 King Bed (Angel of Independence View)

General

Private bathroom, No rollaway/extra beds, Shower only, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)
Room Size: 538 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

General

Number of living rooms 0, Executive level room, Square feet - 538, Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Square meters - 50, Separate bathtub and shower, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 King Bed (Angel of Independence Skyline View)
Room Size: 366 square feet m2
1 King Bed
Superior Room, 1 King Bed (Angel of Independence Skyline View)

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Junior Suite, Club Lounge Access, Executive Level (Reforma View)
Room Size: 538 square feet m2
1 King Bed
Junior Suite, Club Lounge Access, Executive Level (Reforma View)

General

Number of living rooms 0, Executive level room, Square feet - 538, Number of bedrooms - 1, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Rollaway/extra beds (free), Square meters - 50, Separate bathtub and shower, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)
Room Size: 3391 square feet m2
1 King Bed
Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

General

Private hot tub, Number of living rooms 0, Executive level room, Dining table, Fireplace, Number of bedrooms - 1, Square feet - 3391, Location - top floor, Ping - 95, Extra bed count 1, Number of bathrooms - 2, Private hot tub (outdoor), Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Toilet with electronic bidet, Square meters - 315, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Luxury Room, 1 King Bed (Skyline View)
Room Size: 452 square feet m2
1 King Bed
Luxury Room, 1 King Bed (Skyline View)

General

Square meters - 42, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1
Superior Room, 2 Double Beds (Angel of Independence Skyline View)
Room Size: 366 square feet m2
2 Double Beds
Superior Room, 2 Double Beds (Angel of Independence Skyline View)

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 366, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Superior Room, 1 King Bed, City View
Room Size: 366 square feet m2
1 King Bed
Superior Room, 1 King Bed, City View

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10
Luxury Room, Club Lounge Access, Executive Level (Skyline View)
Room Size: 366 square feet m2
1 King Bed
Luxury Room, Club Lounge Access, Executive Level (Skyline View)

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Shower only, Square feet - 366, Square meters - 34, Number of bathrooms - 1, Ping - 10, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)
Room Size: 538 square feet m2
2 Double Beds
Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

General

Number of living rooms 0, Executive level room, Square feet - 538, Number of bedrooms - 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Sofitel Mexico City Reforma pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sofitel Mexico City Reforma have a swimming pool?

Yes, this Sofitel Mexico City Reforma has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Mexico City Reforma?

Best-rates for the Sofitel Mexico City Reforma starts from $549 per night with includes Security/Safety, Sports/Activities, Guest Services, Entertainment, Breakfast, Hot Tub, Parking, Pet Friendly, Wheelchair Accessible, Business Services, Restaurant, Bar, Laundry, Bedding/Linens, Child Friendly, Internet, Kitchen, Air Conditioner, Wellness Facilities, Spa, Toiletries, Pool, Accessibility with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sofitel Mexico City Reforma a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Mexico City Reforma wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Mexico City Reforma is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Mexico City Reforma?

Based on the information reported by the owner or manager, the Sofitel Mexico City Reforma indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Mexico City Reforma?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sofitel Mexico City Reforma are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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