Phoenix | Hotel in Zermatt

| 9.4 (672 Reviews) |  1 Bathroom
Zermatt Hotel | Phoenix

Hotel in Zermatt

Riverfront hotel with free breakfast and a fitness center
A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite.
Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Untere Wiestistrasse 11, Zermatt, 3920, Switzerland

Amenities

Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Bar
Toiletries
Guest Services
Breakfast
Internet
Kitchen

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 7:00 pm minimum check-in age: 18
Check-out
Check-out before 10:30 am contactless check-out available express check-out available
Child Policy
This property does not allow children. rollaway/extra beds are available for chf 100 per day. cribs (infant beds) are not available.
Payment Policy
Pet fee: chf 20 per pet, per day rollaway bed fee: chf 100 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of chf 20 per pet, per day welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Hillary
Jun 20, 2025 10:43:35 PM
Review Score:   10
Summary: We spent 2 nights at the Hotel Phoenix during a quick jaunt to Zermatt. The rooms are clean, comfortable and all have a nice balcony. The hotel owners and staff were very helpful with suggestions for excellent trail running loops. Breakfast includes a full spread.
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FAQ's

Is this Phoenix pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Phoenix have a swimming pool?

Yes, this Phoenix has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix?

Best-rates for the Phoenix starts from $281 per night with includes Bar, Security/Safety, Breakfast, Wheelchair Accessible, Skiing, Guest Services, Internet, Pool, Business Services, Bedding/Linens, Toiletries, Kitchen, TV, Accessibility, Sports/Activities, Wellness Facilities, Fireplace/Heating with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Phoenix a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix?

Based on the information reported by the owner or manager, the Phoenix indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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