Pachamaya Holistic Wellness & Spa | Hotel in Cancun

| 8.8 (92 Reviews) |  1 Bathroom
Downtown Cancun Hotel | Pachamaya Holistic Wellness & Spa

Hotel in Downtown Cancun, Cancun

Adults-only hotel with a fitness center and spa services
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and a refrigerator in a common area are onsite.
Housekeeping is available on request.
Pachamaya Holistic Wellness & Spa offers 14 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Av Uxmal, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Shampoo
  • Towels
  • Toilet paper
Bedroom
  • Air conditioning
  • Bed sheets
  • Window screens
  • Individually furnished
  • Individually decorated
  • Eco-friendly cleaning products provided
  • In-room massage
Breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: MXN 200-500 per person
  • Free bottled water
Parking
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Train station shuttle on request
  • Wheelchair-accessible van parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Bus station shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 kilometers
  • 24-hour roundtrip train station shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
Accessibility
  • Accessible airport shuttle
  • Lever door handles
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Wheelchair-accessible van parking
  • Accessible bus station shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Accessible train station shuttle
  • Wheelchair accessible (may have limitations)
Activities
  • Ecotours
  • Outlet shopping
  • Wildlife and game viewing
  • Jet skiing
  • Cave exploring
  • Scuba diving
  • Marina
  • Swimming
  • Fishing
  • Sailing
  • Snorkeling
  • Ziplining
  • Motor boating
  • Kayaking
  • Adjacent to a golf course
  • Casino
  • Windsurfing
  • Parasailing
  • Boat tours
  • Designer stores
  • Outdoor pool
  • Shopping
  • Yoga classes
  • Fitness center
  • Art gallery
  • Pilates classes
  • Spa services
  • Electric bike charging stations
  • Scooter/moped rentals
General
  • Coworking space
  • Meeting room
  • Front-desk safe
  • Water dispenser
  • Spanish
  • English
  • Vegetarian dining options
  • Romance packages available
  • Beach towels
  • Communal living room
  • Shared refrigerator
  • Games
  • Music library
  • Locally-owned & organized tours & activities
  • Books
  • Water dispenser
  • At least 80% lighting from LEDs
  • Local artist showcase
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Vegan dining options
Guest Services
  • Outdoor pool
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Luggage storage
  • Housekeeping (on request)
  • Front desk (limited hours)
  • Change of towels (on request)
  • Golf cart
  • Wedding services
  • Golf privileges (optional)
  • Golf caddy
  • Golf clubhouse
  • Dry cleaning service
  • Multilingual staff
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Pool umbrellas
  • Pool sun loungers
  • Garden
  • Outdoor furniture
Spa
  • Body treatments
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Body scrubs
  • Outdoor treatment areas
  • 2 treatment rooms
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Aromatherapy
  • Massage - sports
  • Body wraps
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage - Thai
  • Reflexology
  • Ayurvedic treatments
  • Massage - prenatal
  • Massage - Swedish

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
This property welcomes adults only.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 200 to 500 per person airport shuttle fee: mxn 750 per vehicle (maximum occupancy 10) pet deposit: mxn 500 per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking long-term renters welcome safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property uses eco-friendly cleaning products

Reviews

Alina
Jul 30, 2025 08:03:34 PM
Review Score:   10
Summary: The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
See All Reviews

Room Arrangement

Room Info Facilities
Grand Double Room
Room Size: 355 square feet m2
3 King Bed and Twin Bunk Beds
Grand Double Room

General

Pet-friendly room, Number of living rooms 0, Bed count minimum 5, Number of bedrooms - 0, Square feet - 355, Wheelchair accessible, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count maximum 5
Executive Suite, 1 King Bed
Room Size: 355 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Number of living rooms 0, Cable TV service, Number of bedrooms - 1, Pets not allowed, Square feet - 355, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, No rollaway/extra beds, Smart TV, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Executive Suite, 1 Double Bed
Room Size: 355 square feet m2
1 Double Bed
Executive Suite, 1 Double Bed

General

Number of living rooms 0, Cable TV service, Number of bedrooms - 1, Pets not allowed, Square feet - 355, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, No rollaway/extra beds, Smart TV, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Superior Double Room
Room Size: 355 square feet m2
1 King Bed
Superior Double Room

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 355, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Pool view, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Family Room, Multiple Beds
Room Size: 355 square feet m2
4 Twin Bunk Beds
Family Room, Multiple Beds

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 8, Shared accommodation, Pets not allowed, Square feet - 355, Shared bathroom, Square meters - 33, Number of bathrooms - 1, Ping - 10, Pool view, No rollaway/extra beds, No cribs (infant beds), Bed count maximum 8, Access via exterior corridors
Grand Room
Room Size: 344 square feet m2
2 King Bed and Twin Bunk Bed
Grand Room

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 344, Wheelchair accessible, Number of bathrooms - 1, Ping - 10, Square meters - 32, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count maximum 3, Bed count minimum 3
Deluxe Studio Suite
Room Size: 323 square feet m2
2 King Bed and Double Futon
Deluxe Studio Suite

General

Pet-friendly room, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square feet - 323, Number of bathrooms - 1, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 2, Bed count maximum 2
Deluxe Quadruple Room
Room Size: 323 square feet m2
2 Queen Bed and Large Twin Bunk Bed
Deluxe Quadruple Room

General

Pet-friendly room, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Square feet - 323, Number of bathrooms - 1, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this Downtown Cancun hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cancun hotel have a swimming pool?

Yes, this Downtown Cancun hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun hotel?

Best-rates for the Downtown Cancun hotel starts from $113 per night with includes Air Conditioner, Pool, Business Services, Ocean View, Bedding/Linens, Entertainment, Kitchen, Parking, View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Security/Safety, Spa, Breakfast, Internet, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cancun hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun hotel?

Based on the information reported by the owner or manager, the Downtown Cancun hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cancun hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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