Mercy Hotel | Hotel in Hanoi

| 7.4 (80 Reviews) |  1 Bathroom  12 Guests
Hai Ba Trung Hotel | Mercy Hotel

Hotel in Hai Ba Trung, Hanoi

Located in Hanoi, 2 miles from Hanoi Opera House, Mercy Hotel provides accommodations with a shared lounge, private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a shower, free toiletries and a desk. Each room comes with a shared bathroom with a hairdryer, while certain rooms include a balcony and others also offer city views. Guest rooms at the hotel come with a seating area. Trang Tien Plaza is 2.2 miles from Mercy Hotel, while Thang Long Water Puppet Theater is 2.7 miles away. Noi Bai International Airport is 17 miles from the property.

Mercy Hotel is located in Hanoi.

This 43 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Air Conditioner, Balcony/Terrace, and several others. This is a 3 star rated property and has over 80 reviews with the average score of 7.4 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 43 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Mercy Hotel in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercy Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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310 Lạc Trung, Vĩnh Tuy, Hai Bà Trưng, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Bar
  • Coffee house on site
Parking
  • Private Parking
  • Parking
  • Parking on site
Activities
  • Spa facilities
  • Fitness
  • Public Bath
  • Cooking class
  • Massage chair
General
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Family rooms
  • Chapel/Shrine
  • Soundproof rooms
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Airport shuttle
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Shuttle service
  • Lockers
  • 24-hour front desk
  • Hair/Beauty salon
  • Tour desk
  • Daily housekeeping
  • Baggage storage
  • Ironing service
  • Currency exchange
  • Airport shuttle (additional charge)
  • Grocery deliveries
  • Private check-in/out
  • Car rental
  • Laundry
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • Security alarm
  • Key card access
  • CCTV in common areas
  • Key access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.08
Location:
8.69
Staff:
8.48
Facilities:
8.19
Comfort:
8.12
Cleanliness:
8.12
Johan
Jan 30, 2025 08:00:00 AM
Review Score:   9
Malaysia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Bathtub or shower, Shower, Bathrobe, Shared toilet, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Shared bathroom, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Cable channels, Flat-screen TV, Pay-per-view channels, TV, Satellite channels, Telephone

General

Soundproof, Heating, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Lockers, Key card access, Carbon monoxide sources, Carbon monoxide detector, Fan, Key access, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Electric blankets

Outdoors

Balcony

Kitchen

Dining table, Cleaning products, Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Dining area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

City view, View, Quiet street view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Bathtub or shower, Shower, Bathrobe, Shared toilet, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Shared bathroom, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Cable channels, Flat-screen TV, Pay-per-view channels, TV, Satellite channels, Telephone

General

Soundproof, Heating, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Lockers, Key card access, Carbon monoxide sources, Carbon monoxide detector, Fan, Key access, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Electric blankets

Kitchen

Dining table, Cleaning products, Wine glasses, Electric kettle, Refrigerator

Living Area

Sitting area, Dining area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

City view, View, Quiet street view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Exclusive services

Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shared toilet, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Shared bathroom, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Cable channels, Flat-screen TV, Pay-per-view channels, TV, Satellite channels, Telephone

General

Soundproof, Heating, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Carbon monoxide sources, Key card access, Carbon monoxide detector, Key access, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Electric blankets

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shared toilet, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Shared bathroom, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Cable channels, Flat-screen TV, Pay-per-view channels, TV, Satellite channels, Telephone

General

Soundproof, Heating, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Carbon monoxide sources, Key card access, Carbon monoxide detector, Key access, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Electric blankets

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Large Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Large Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shared toilet, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Shared bathroom, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Cable channels, Flat-screen TV, Pay-per-view channels, TV, Satellite channels, Telephone

General

Soundproof, Heating, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Carbon monoxide sources, Key card access, Carbon monoxide detector, Key access, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Electric blankets

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens, Wardrobe or closet

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room with View
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed
Twin Room with View

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shared toilet, Slippers, Toilet, Bidet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Shared bathroom, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

Cable channels, Flat-screen TV, Pay-per-view channels, TV, Satellite channels, Telephone

General

Soundproof, Heating, Tile/Marble floor, Hypoallergenic, Fire extinguisher, Carbon monoxide sources, Key card access, Carbon monoxide detector, Key access, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Electric blankets

Kitchen

Electric kettle, Refrigerator, Dining table, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Walk-in closet, Linens

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Drying rack for clothing, Non-feather pillow, Clothes rack, Socket near the bed

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Mercy Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercy Hotel?

Check-in time for Mercy Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercy Hotel have a swimming pool?

No, this Mercy Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercy Hotel?

Best-rates for the Mercy Hotel starts from $27 per night with includes Restaurant, Bar, Guest Services, View, Internet, Fireplace/Heating, Parking, TV, Ocean View, Oceanfront, Entertainment, Breakfast, Laundry, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Spa, Air Conditioner, Balcony/Terrace, Accessibility, Security/Safety with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercy Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercy Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercy Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercy Hotel?

Based on the information reported by the owner or manager, the Mercy Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercy Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercy Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $27
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