Mercure Almaty City Center | Hotel in Almaty

| 9.1 (373 Reviews) |  1 Bathroom  11 Guests
Almaty Hotel | Mercure Almaty City Center

Hotel in Almaty

Mercure Almaty City Center features air-conditioned rooms in Almaty. The property is close to several well-known attractions, 0.7 mi from Almaty Central Mosque, a 15-minute walk from Ascension Cathedral and 0.8 mi from Gvardeytsev-Panfilovtsev Park. Free WiFi is available throughout the property. The rooms in the hotel feature unique design inspired by local culture and traditional art. All units are equipped with a flat-screen TV with cable channels. Each room is equipped with a private bathroom with a bidet, free toiletries and a hair dryer. The units will provide guests with a desk and a kettle. A continental breakfast is served each morning at the property. International and local cuisine are served in the à la carte restaurant and in the Buffet Room with high ceilings and panoramic windows. At the Lobby Bar guests can enjoy fresh coffee and cocktails. Guests can also benefit from 4 conference rooms. Free access to the rooftop spa and fitness area is provided. Speaking English and Russian, staff are always on hand to help at the 24-hour front desk. Medeo is 9.3 mi from Mercure Almaty City Center. Almaty International Airport is in a 30-minute drive from the hotel, while Almaty Railway Station is only a 12-minute walk away.

Mercure Almaty City Center is located in Almaty.

This 137 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Transportation/Shuttle, Bar, and several others. This is a 4 star rated property and has over 373 reviews with the average score of 9.1 . Coming to Almaty and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 137 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Almaty. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Almaty City Center in Almaty is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Almaty City Center”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
53 Abylaikhan Avenue, Almaty, 50004, Kazakhstan

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Fruit
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Free parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Steam room
  • Turkish/Steam Bath
  • Full-body massage
  • Locker rooms
  • Hot tub/Jacuzzi
  • Fitness
  • Fitness center
  • Foot massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Sauna
  • Spa/Wellness packages
  • Massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa
General
  • Smoke-free property
  • Heating
  • Wifi in all areas
  • Facilities for disabled guests
  • Designated smoking area
  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Safe
  • Air conditioning
  • Soundproof rooms
Guest Services
  • Shuttle service
  • Ironing service
  • Express check-in/out
  • Room service
  • Packed lunches
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Baggage storage
  • Daily housekeeping
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Business center
  • Private check-in/out
  • Shared lounge/TV area
  • 24-hour front desk
  • Concierge
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • Key access
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.65
Location:
9.36
Staff:
9.28
Facilities:
9.09
Comfort:
9.29
Cleanliness:
9.25
Levan
Sep 10, 2025 07:00:00 AM
Review Score:   9
Georgia
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Privilege Double Room
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed
Privilege Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Shared toilet, Shampoo, Toilet

General

Heating, Trash cans, Laptop safe, Carpeted, Smoke Alarm, Soundproof, Safe, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Standard Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard Double Room

Bathroom

Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Free toiletries, Shared toilet, Shampoo, Toilet

General

Heating, Trash cans, Laptop safe, Carpeted, Smoke Alarm, Soundproof, Safe, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Food & Drink

Bottle of water
Privilege Suite with Double Bed and Sofa
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Privilege Suite with Double Bed and Sofa

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bathtub, Slippers, Toilet paper, Toilet, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Private bathroom, Shampoo, Bathrobe, Shared toilet

General

Heating, Trash cans, Laptop safe, Carpeted, Smoke Alarm, Soundproof, Safe, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Linens

View

Landmark view, Mountain view, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Clothes rack
Standard Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Shower cap, Free toiletries, Shared toilet, Shampoo, Toilet

General

Heating, Trash cans, Laptop safe, Carpeted, Smoke Alarm, Soundproof, Safe, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack
Standard Double Room with Two Double Beds
Room Type: Double
Room Size: 30 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds

Bathroom

Body soap, Bathtub or shower, Slippers, Toilet paper, Bathrobe, Shower, Toothbrush, Hairdryer, Towels, Free toiletries, Shared toilet, Toilet

General

Trash cans, Laptop safe, Carpeted, Smoke Alarm, Soundproof, Safe

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Food & Drink

Bottle of water

FAQ's

Is this Mercure Almaty City Center pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Almaty City Center?

Check-in time for Mercure Almaty City Center starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Almaty City Center have a swimming pool?

No, this Mercure Almaty City Center does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Almaty City Center?

Best-rates for the Mercure Almaty City Center starts from $184 per night with includes Designated Smoking Area, Security/Safety, Business Services, Fireplace/Heating, Restaurant, Guest Services, Child Friendly, Internet, Air Conditioner, TV, Transportation/Shuttle, Bar, Toiletries, Laundry, Parking, Accessibility, Spa, Hot Tub, Wheelchair Accessible, Wellness Facilities, Entertainment, Breakfast with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mercure Almaty City Center a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Almaty City Center wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Almaty City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Almaty City Center?

Based on the information reported by the owner or manager, the Mercure Almaty City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Almaty City Center?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Almaty City Center are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $184
You will be redirected to  
Hot Deal - It has been viewed 0 times today
Not the right fit? Check out our other properties in Almaty
10.0 (2 Reviews)
Hotel
  • Security/Safety
  • Child Friendly
|
10.0 (20 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Balcony/Terrace
10.0 (1 Review)
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
10.0 (2 Reviews)
Hotel
  • Air Conditioner
  • TV
  • Balcony/Terrace
|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
10.0 (1 Review)
Hotel
  • Security/Safety
  • Child Friendly
  • Internet
|
9.2 (93 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
9.9 (34 Reviews)
Apartment
  • Air Conditioner
  • Accessibility
  • Security/Safety
9.8 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Security/Safety
|
9.7 (61 Reviews)
Apartment
  • Air Conditioner
  • Fireplace/Heating
  • Child Friendly
|
9.7 (31 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
|
9.0 (21 Reviews)
Hotel
  • Air Conditioner
  • Accessibility
  • Business Services
|
9.0 (2 Reviews)
Hotel
  • Air Conditioner
  • Accessibility
  • Security/Safety