ibis Cancun Centro | Hotel in Cancun

| 8.4 (1295 Reviews) |  1 Bathroom
Downtown Cancun Hotel | ibis Cancun Centro

Hotel in Downtown Cancun, Cancun

Hotel with a restaurant, 6-minute walk to Plaza Las Americas
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite.
Housekeeping is available once per stay.
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Av Tulum Y Nichupte, Cancun, 77504, Mexico

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Eco-friendly toiletries
  • Towels
  • Shower
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Connecting rooms available
  • LED light bulbs
  • Soundproofing
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Desk
  • Recycling
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Phone
Breakfast
  • 1 bar
  • 1 restaurant
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 290 for adults and MXN 145 for children
Parking
  • Covered valet parking on site (MXN 120 per stay)
  • Covered self parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available
Accessibility
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator door width (inches): 71
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible path to elevator
Activities
  • Shopping mall
Entertainment
  • Satellite channels
  • 22-inch plasma TV
General
  • Business center
  • Computer station
  • Elevator
  • Front-desk safe
  • Spanish
  • English
  • No plastic soda bottles
  • Local artist showcase
  • TV in lobby
  • No plastic water bottles
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Reusable tableware only
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Vegan dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Reusable cups only
  • No plastic drinking straws
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Soundproofed rooms
  • Change of bedsheets (on request)
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Change of towels (on request)
  • Luggage storage
  • Multilingual staff
  • Laundry facilities
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 13 children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 290 for adults and mxn 145 for children covered self parking fee: mxn 120 per stay covered valet parking fee: mxn 120 per stay pet deposit: mxn 1000 per stay pet fee: mxn 350 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 350 per pet, per night, plus a deposit of mxn 1000 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Marcel
Dec 30, 2025 02:16:50 AM
Review Score:   10
Summary: Very nice dtay
See All Reviews

Room Arrangement

Room Info Facilities
Double Room, 1 Double Bed, Lagoon View
Room Size: m2
1 Double Bed
Double Room, 1 Double Bed, Lagoon View

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Bed count minimum 1, In-room safe, Bed count maximum 1, Number of bathrooms - 1
Double Room, 1 Double Bed
Room Size: 431 square feet m2
1 Double Bed
Double Room, 1 Double Bed

General

Shower grab bar height (centimeters) - 43, Pet-friendly room, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Accessible vanity height (inches) - 24, Wheelchair accessible, Accessible vanity height (centimeters) - 60, Square feet - 431, Number of bathrooms - 1, Lowered peephole/view port in door, Portable shower seat, Square meters - 40, Height-adjustable showerhead, Ping - 12.11, Wheelchair-accessible bathroom vanity, Shower grab bar height (inches) - 17, Bed count minimum 1, Bed count maximum 1, City view
Double Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Double Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Pets not allowed, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this ibis Cancun Centro pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Cancun Centro have a swimming pool?

No, this ibis Cancun Centro does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Cancun Centro?

Best-rates for the ibis Cancun Centro starts from $88 per night with includes Wheelchair Accessible, Wellness Facilities, Breakfast, Security/Safety, Business Services, Laundry, TV, Restaurant, Child Friendly, Internet, Air Conditioner, Parking, Accessibility, Bedding/Linens, Bar, Guest Services with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is ibis Cancun Centro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Cancun Centro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis Cancun Centro is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Cancun Centro?

Based on the information reported by the owner or manager, the ibis Cancun Centro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Cancun Centro?

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis Cancun Centro are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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