Hotel Unknown | Hotel in Mérida

| 9.0 (467 Reviews) |  1 Bathroom
Barrio de Santiago Hotel | Hotel Unknown

Hotel in Barrio de Santiago, Mérida

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, spa services, and concierge services.
Hotel Unknown offers 20 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Recreational amenities at the hotel include an outdoor pool.

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559 Calle 53, Mérida, 97000, Mexico

Amenities

Air ConditionerAir Conditioner
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Balcony/TerraceBalcony/Terrace
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • SoapSoap
  • ShampooShampoo
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Toilet paperToilet paper
BedroomBedroom
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Free local callsFree local calls
  • SoundproofingSoundproofing
  • Turndown serviceTurndown service
  • Local mapsLocal maps
  • Restaurant dining guideRestaurant dining guide
  • PhonePhone
  • In-room massageIn-room massage
  • SafeSafe
  • FanFan
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
BreakfastBreakfast
  • 1 bar1 bar
  • 1 restaurant1 restaurant
  • Free continental breakfast available daily 7:30 AM–11:00 AMFree continental breakfast available daily 7:30 AM–11:00 AM
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • No onsite parking availableNo onsite parking available
AccessibilityAccessibility
  • Stair-free path to entranceStair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)No elevator (single level property)
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Outdoor poolOutdoor pool
  • Full-service spaFull-service spa
EntertainmentEntertainment
  • Cable channelsCable channels
  • Flat-screen TVFlat-screen TV
GeneralGeneral
  • SpanishSpanish
  • EnglishEnglish
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Turndown serviceTurndown service
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Outdoor poolOutdoor pool
  • Soundproofed roomsSoundproofed rooms
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • Balcony or patioBalcony or patio

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Pet fee: mxn 350 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of mxn 350 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total pets pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash cashless transactions are available safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number fha190725ts5

Reviews

Yanko
Sep 17, 2026 11:13:44 PM
Review Score:   10
Summary: I had an amazing stay. Rooms were spacious and clean. Staff was friendly and helpful. The included breakfast came in handy every day. The location although not in the Merida downtown, it is quite centric, which is helpful for sightseeing around the area while remaining quiet.
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Room Arrangement

Room InfoFacilities
Standard Room, 1 King Bed
Room Size: 355 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Pet-friendly room, Square meters - 33, Square feet - 355, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1
Premium Suite, 2 Bedrooms, Private Pool
Room Size: 581 square feet m2
2 King Bed and Queen Bed
Premium Suite, 2 Bedrooms, Private Pool

General

Pet-friendly room, Square meters - 54, Square feet - 581, Private pool, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 16, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Queen Beds
Room Size: 452 square feet m2
2 Queen Beds
Standard Double Room, 2 Queen Beds

General

Pet-friendly room, Square meters - 42, Square feet - 452, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 13, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Queen Beds, Private Pool
Room Size: 409 square feet m2
2 Queen Beds
Standard Double Room, 2 Queen Beds, Private Pool

General

Pet-friendly room, Square meters - 38, Square feet - 409, Private pool, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Private Pool
Room Size: 377 square feet m2
1 King Bed
Standard Room, 1 King Bed, Private Pool

General

Pet-friendly room, Square meters - 35, Square feet - 377, Private pool, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Hotel Unknown pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Unknown have a swimming pool? 

Yes, this Hotel Unknown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Unknown? 

Best-rates for the Hotel Unknown starts from $99 per night with includes Air Conditioner, Pool, Designated Smoking Area, TV, Balcony/Terrace, Business Services, Bedding/Linens, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Unknown a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Unknown wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Unknown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Unknown? 

Based on the information reported by the owner or manager, the Hotel Unknown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Unknown? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Unknown are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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