Hotel Los Itzaes by 5th av | Hotel in Playa del Carmen

| 8.7 (439 Reviews) |   Pet Friendly  4 Bathrooms  16 Guests
Centro Hotel | Hotel Los Itzaes by 5th av

Hotel in Centro, Playa del Carmen

Featuring an outdoor swimming pool, a garden as well as a terrace, Hotel Los Itzaes by 5th av is located in the center of Playa del Carmen, a 3-minute walk from Playa del Carmen Beach. This 3-star hotel offers a tour desk and luggage storage space. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. The rooms have a closet. Hotel Los Itzaes by 5th av offers a buffet or continental breakfast. ADO International Bus Station is a 5-minute walk from the accommodation, while Playa del Carmen Maritime Terminal is half a mile from the property. Cozumel International Airport is 22 miles away.

Hotel Los Itzaes by 5th av is located in Playa del Carmen.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Pool, and several others. This is a 3 star rated property and has over 439 reviews with the average score of 8.7 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Los Itzaes by 5th av in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Los Itzaes by 5th av”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking
Activities
  • Open-air bath
  • Beach
  • Solarium
  • Public Bath
General
  • Pet friendly
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
  • Smoke-free property
  • Air conditioning
Guest Services
  • Meeting/Banquet facilities
  • Shuttle service
  • Currency exchange
  • 24-hour front desk
  • Tour desk
  • Concierge
  • Laundry
  • Suit press
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Pet bowls
  • Airport shuttle
  • Express check-in/out
  • Car rental
  • Baggage storage
  • Daily housekeeping
  • Dry cleaning
  • Business center
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Garden
  • Terrace
  • Sun deck
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
When booking 4 rooms or more, and choosing the free cancelation rate, guests can cancel up to 15 days before the check in date. canceling on the 14th day will incur in a penalty of 2 nights per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.95
Location:
9.47
Staff:
9.23
Facilities:
8.65
Comfort:
9.04
Cleanliness:
9.13
Grace
Nov 5, 2025 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: I really like the accommodation and customer service from all staff members. The rooms are clean, beds are comfortable, and pictures are true to what the inside of the rooms look like. The location of the hotel is very close to everything so didn't really need a taxi while I stayed in this hotel.
Negative: What I did like is the street noise in the night, but it was expected since your close to 5th ave. I am a heavy sleeper so I didn't really hear the music from local bars, but my mother who is a light sleeper was able to hear the music during the night.
Summary: Loved the hotel and the service that was given during our stay.
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed
King Room

Food & Drink

Minibar

Bathroom

Bathtub or shower, Walk-in shower, Shower, Free toiletries, Conditioner, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Safe, Iron, Fan, Smoke Alarm, Fire extinguisher, Trash cans, Tile/Marble floor, Air conditioning, Ironing facilities, Key access

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Linens

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Shallow end, Pool towels, Rooftop pool

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds
Room Type: Double
Room Size: 16 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Minibar

Bathroom

Bathtub or shower, Walk-in shower, Shower, Free toiletries, Conditioner, Toilet paper, Toilet, Towels, Hairdryer, Shampoo, Private bathroom

General

Safe, Iron, Fan, Smoke Alarm, Fire extinguisher, Trash cans, Tile/Marble floor, Air conditioning, Ironing facilities, Key access

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

View

View

Bedroom

Wardrobe or closet, Linens

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Shallow end, Pool towels, Rooftop pool

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 20 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Bathtub or shower, Shower, Free toiletries, Conditioner, Towels, Toilet paper, Toilet, Bathtub, Hairdryer, Shampoo, Private bathroom

General

Safe, Iron, Fan, Smoke Alarm, Fire extinguisher, Trash cans, Tile/Marble floor, Air conditioning, Ironing facilities, Key access

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

City view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Fold-up bed, Sofa bed

Pool and Spa

Shallow end, Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Deluxe Junior Suite
Room Type: Suite
Room Size: 20 m2
1 King bed(s) Bed
1 Sofa bed Bed
Deluxe Junior Suite

Food & Drink

Minibar

Bathroom

Bathtub or shower, Shower, Free toiletries, Conditioner, Towels, Toilet paper, Toilet, Bathtub, Hairdryer, Shampoo, Private bathroom

General

Safe, Iron, Fan, Smoke Alarm, Fire extinguisher, Trash cans, Tile/Marble floor, Air conditioning, Ironing facilities, Key access

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

View

City view, View

Bedroom

Wardrobe or closet, Linens

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Fold-up bed, Sofa bed

Pool and Spa

Shallow end, Pool towels, Rooftop pool

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Centro hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Centro hotel?

Check-in time for Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $47 per night with includes Wellness Facilities, Parking, Pet Friendly, Pool, View, Ocean View, Air Conditioner, Oceanfront, Security/Safety, Business Services, Bedding/Linens, Guest Services, Laundry, Transportation/Shuttle, Child Friendly, Internet, Balcony/Terrace with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Centro hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $47
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