Hotel Cleopatra Palace | Hotel in Playa de las Americas

| 8.7 (2632 Reviews) |  10 Bathrooms  25 Guests
El Madronal Hotel | Hotel Cleopatra Palace

Hotel in El Madronal, Playa de las Americas

Cleopatra is located opposite El Camisón Beach, in southern Tenerife. It features a spa, and an outdoor pool with a large sun terrace, surrounded by magnificent Roman columns and marble statues of gods. Each room at Hotel Cleopatra comes with a marble bathroom and opens onto a balcony or terrace. They also feature free Wi-Fi, satellite TV and a minifridge. At the Cleopatra Palace Hotel, guests can enjoy a rich buffet breakfast with national and international cuisine. During the day, guests can continue to enjoy the hotel's Pool Bar, with an expanded menu, and in the evening, the Hall Bar offers live music and a varied selection of cocktails ( both payment ). If Hotel Cleopatra guests wish to visit the Mediterranean Palace facilities, they can purchase a Day Pass at reception (only available if staying at the hotel). This includes access to the Mediterranean Palace solarium and pool, Splash Park, and Beach Volleyball. Children can join the Mediterranean Palace mini-club for an extra charge. The more athletic can use the Gym at the Mediterranean Palace for a fee. Access between hotels is restricted during the day, but at dinner time, after the pools close, access is fully open, so Cleopatra guests can enjoy the many dining options at Mare Nostrum Resort, such as "The Pier" Food Hall, Coal, Diabolo, Windsor, Palapa, or Hard Rock, where they will find a wide range of culinary offerings without having to leave the resort, paying the corresponding price at each point of sale. Safari Shopping Center, with plenty of shops and facilities is a 3-minute walk away. The hotel can be found 0.6 mi from Las Americas Golf Course. It is less than 9.3 mi from Tenerife Sur Airport.

Hotel Cleopatra Palace is located in Playa de las Americas.

This 24 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Accessibility, Security/Safety, and several others. This is a 4 star rated property and has over 2632 reviews with the average score of 8.7 . Coming to Playa de las Americas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 24 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Playa de las Americas. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Cleopatra Palace in Playa de las Americas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Cleopatra Palace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida de las Américas, s/n, Playa de las Americas, 38660, Spain

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Activities
  • Beachfront
  • Spa lounge/Relaxation area
  • Public Bath
  • Beach
  • Massage
  • Golf course (within 2 miles)
  • Pool table
  • Tennis equipment
  • Hot tub/Jacuzzi
  • Tennis court
  • Solarium
  • Spa
General
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Safe
Guest Services
  • Airport shuttle
  • Ironing service
  • Shuttle service (additional charge)
  • Concierge
  • Daily housekeeping
  • Shuttle service
  • Laundry
  • Currency exchange
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Business center
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Tour desk
  • Room service
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
  • Mobile app for room service
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Fenced pool
  • Pool bar
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Heated pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
The total amount of the stay will be charged at check-in, the published half board rates for stays on the 24th december include a mandatory fee for the gala dinner held on that evening, the published rates for stays on the 31st december include a mandatory fee for the gala dinner held on that evening, please note that guests must present the credit card used to make the reservation on arrival. if you are not the owner of the credit card used to make the reservation, please contact the property in advance, individual reservation up to 9 rooms: the hotel reserves the right to reject or apply special conditions and additional supplements to all those reservations consisting of 9 or more rooms, directly contacting the final guest or through the provider. additionally, if the hotel detects that different reservations represent a group, due to common characteristics and a similarity between them, the aforementioned restrictions may also be applied. if the guest or the provider does not accept the conditions of the hotel, it may reject the reservations.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.12
Location:
9.71
Staff:
9.33
Facilities:
8.6
Comfort:
8.96
Cleanliness:
8.97
Paula
Aug 29, 2025 07:00:00 AM
Review Score:   10
Ireland
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, Radio, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Mountain view

Accessibility

Accessible by elevator
Twin Room with Sea View
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Twin Room with Sea View

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, Radio, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator
Twin Room with Pool View
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Twin Room with Pool View

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, Radio, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Pool view

Accessibility

Accessible by elevator
Superior Twin Room with Private Pool
Room Type: Double
Room Size: 65 m2
2 Twin bed(s) Bed
Superior Twin Room with Private Pool

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Telephone, Radio, Flat-screen TV, TV, Satellite channels

Outdoors

Balcony, Terrace, Private pool

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator
Twin Room with Pool View (2 Adults + 1 Child)
Room Type: Twin
Room Size: 30 m2
3 Twin bed(s) Bed
Twin Room with Pool View (2 Adults + 1 Child)

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, Radio, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Pool view

Accessibility

Accessible by elevator
Twin Room (2 Adults + 1 Child)
Room Type: Twin
Room Size: 30 m2
3 Twin bed(s) Bed
Twin Room (2 Adults + 1 Child)

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Shower, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, Radio, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Mountain view

Accessibility

Accessible by elevator
Suite
Room Type: Suite
Room Size: 47 m2
1 Sofa bed Bed
1 King bed(s) Bed
Suite

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator
Suite (2 Adults + 1 Child)
Room Type: Suite
Room Size: 47 m2
1 Sofa bed Bed
1 King bed(s) Bed
Suite (2 Adults + 1 Child)

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator
Superior Twin Room with Private Pool (2 Adults + 1 Child)
Room Type: Double
Room Size: 65 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Superior Twin Room with Private Pool (2 Adults + 1 Child)

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, TV, Telephone

Outdoors

Balcony, Terrace, Private pool

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator
Twin Room with Sea View (2 Adults + 1 Child)
Room Type: Double
Room Size: 30 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Twin Room with Sea View (2 Adults + 1 Child)

Food & Drink

Minibar

Bathroom

Free toiletries, Private bathroom, Toilet paper, Hairdryer, Bathtub, Towels

General

Tile/Marble floor, Air conditioning, Key card access, Safe

Media & Technology

Flat-screen TV, TV, Telephone

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

View

Sea view

Accessibility

Accessible by elevator

FAQ's

Is this Hotel Cleopatra Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Cleopatra Palace?

Check-in time for Hotel Cleopatra Palace starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Cleopatra Palace have a swimming pool?

Yes, this Hotel Cleopatra Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Cleopatra Palace?

Best-rates for the Hotel Cleopatra Palace starts from $372 per night with includes Security/Safety, Bedding/Linens, Restaurant, Bar, Hot Tub, Pool, View, Balcony/Terrace, Business Services, Guest Services, Child Friendly, Air Conditioner, Parking, Oceanfront, Spa, Internet, Laundry, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Ocean View, Accessibility with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Cleopatra Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Cleopatra Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Cleopatra Palace has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Cleopatra Palace?

Based on the information reported by the owner or manager, the Hotel Cleopatra Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Cleopatra Palace?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Cleopatra Palace are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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  • Air Conditioner
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