Villa Juarez Rentals Mexico Quintana Roo Villa Juarez

Heaven Hotel | Apartment in Playa del Carmen

| 9.6 (132 Reviews) |   1 Bedroom  1 Bathroom
Villa Juarez Apartment | Heaven Hotel

1 Bedroom Apartment in Villa Juarez, Playa del Carmen

Aparthotel in Playa del Carmen with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this smoke-free aparthotel has a children's pool and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a communal living room.
Each apartment has 2 bedrooms and offers free WiFi and a balcony. A kitchen with a refrigerator and a microwave is available, and added amenities include a Smart TV with digital channels and a washer/dryer.
Heaven Hotel offers 20 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site.

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Av. Xcalacoco Manzana 022 Lote 55-1, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Air Conditioner
  • Air conditioning
  • Ceiling fan
Bathrooms
  • Soap
  • Shower
  • Rainfall showerhead
  • Shampoo
  • Toilet paper
  • Towels provided
  • Hair dryer
Bedroom
  • Bed sheets provided
  • Dining room
Kitchen
  • Cookware/dishes/utensils
  • Toaster
  • Refrigerator (full size)
  • Microwave
Laundry
  • Washer/dryer
  • Laundry facilities
Parking
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
Pet Friendly
  • Service animals only (pets not allowed)
Accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (with limits)
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Smoke-free property
  • Wheelchair-accessible path to elevator
Entertainment
  • 40-inch Smart TV with digital service
General
  • 20 rooms
  • Spanish
  • English
Guest Services
  • Children's pool
  • Iron/ironing board
  • Daily housekeeping
  • Wet bar
  • Communal living room
  • Window screens
  • Blackout drapes/curtains
  • Safe at front desk
  • Safe
  • Concierge services
  • Mosquito nets
Internet
  • Free WiFi
Outdoors
  • Outdoor furniture
  • Terrace
  • Balcony
Security/Safety
  • Fire extinguisher
  • First aid kit
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Spa
  • Umbrellas
  • Sun loungers
  • Outdoor pool

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: noon minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip property registration number 117096 safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Sarah
Jun 1, 2025 04:22:08 PM
Review Score:   10
Summary: Great place to stay for a few nights before moving to our main resort down the road. We would come back with a couple next time as it would be a great base if you are on a budget, but you would need a car
See All Reviews

Room Arrangement

Room Info Facilities
Family Apartment
Room Size: m2
2 Queen Beds
Family Apartment

General

Number of bedrooms - 2, Sofa bed, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Travel crib, Bed count maximum 2
Apartment, 2 Bedrooms
Room Size: m2
3 King Bed, Queen Bed and Queen Sofa Bed
Apartment, 2 Bedrooms

General

Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3

FAQ's

Is this Heaven Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Heaven Hotel have a swimming pool?

Yes, this Heaven Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heaven Hotel?

Best-rates for the Heaven Hotel starts from $73 per night with includes Child Friendly, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Bedding/Linens, Guest Services, Internet, Kitchen, Pool, TV, Accessibility, Wellness Facilities with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Heaven Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heaven Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heaven Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heaven Hotel?

Based on the information reported by the owner or manager, the Heaven Hotel indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heaven Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heaven Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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