Four Points by Sheraton Mexico City, Colonia Roma | Hotel in Mexico City

| 8.8 (457 Reviews) |  1 Bathroom
Roma Norte Hotel | Four Points by Sheraton Mexico City, Colonia Roma

Hotel in Roma Norte, Mexico City

Art Deco hotel with free valet parking and a fitness center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Four Points by Sheraton Mexico City, Colonia Roma offers 90 accommodations with laptop-compatible safes and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Alvaro Obregon No. 38, Mexico City, 06700, Mexico

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately mxn 265 for adults and mxn 133 for children airport shuttle fee: mxn 500 per vehicle (one-way, maximum occupancy 3) pet fee: mxn 3000.00 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 3000.00 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Luca
Sep 14, 2025 01:23:11 AM
Review Score:   6
Summary: Arrived at 2:40 pm, check-in was at 3 pm, but the front desk refused to let me in the room for just 20 minutes early. Asked for an upgrade due to booking issues and my status, but it was denied without even checking availability. Poor check-in service. The AC did not cool properly and the bathroom was clogged.
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FAQ's

Is this Roma Norte hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Roma Norte hotel have a swimming pool?

No, this Roma Norte hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Roma Norte hotel?

Best-rates for the Roma Norte hotel starts from $209 per night with includes Designated Smoking Area, TV, Security/Safety, Child Friendly, Wheelchair Accessible, Business Services, Fireplace/Heating, Guest Services, Entertainment, Air Conditioner, Accessibility, Toiletries, Breakfast, Laundry, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Internet, Kitchen, Parking with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Roma Norte hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Roma Norte hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Roma Norte hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Roma Norte hotel?

Based on the information reported by the owner or manager, the Roma Norte hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Roma Norte hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Roma Norte hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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