Four Points by Sheraton Medan | Hotel in Medan

| 8.5 (270 Reviews) |  4 Bathrooms  12 Guests
Medan Hotel | Four Points by Sheraton Medan

Hotel in Medan

Located a 5-minute drive from Medan Plaza, Four Points by Sheraton Medan houses a restaurant and spa and wellness center. Free Wi-Fi throughout and relaxing in-room massages are offered. Rooms are fitted with large windows and decorated in brown tones. They come with a mini-bar, coffee/tea-making facilities and a flat-screen cable TV. Private bathrooms provide a hairdryer and free toiletries. At Carnelian Restaurant, guests can enjoy Western and Asian cuisines. Four Points by Sheraton Medan is a 10-minute drive from the city’s business district and a 15-minute drive from Cambridge Mall. Kuala Namu International Airport is 90 minutes’ drive away. Free on-site parking is provided.

Four Points by Sheraton Medan is located in Medan.

This 426 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, and several others. This is a 4 star rated property and has over 270 reviews with the average score of 8.5 . Coming to Medan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 426 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Medan. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Medan in Medan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Medan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Gatot Subroto No 395, Medan, 20119, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Fruit
  • Bar
Parking
  • Parking
  • Accessible parking
  • Free parking
  • Parking on site
Activities
  • Massage
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Fitness center
General
  • Designated smoking area
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Smoke-free property
  • Elevator
  • Air conditioning
  • Safe
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • Room service
  • Dry cleaning
  • Car rental
  • 24-hour front desk
  • Meeting/Banquet facilities
  • ATM on site
  • Shared lounge/TV area
  • Daily housekeeping
  • Laundry
  • Airport shuttle
  • Babysitting/Child services
  • Concierge
  • Airport shuttle (additional charge)
  • Shuttle service
  • Valet parking
  • Shuttle service (additional charge)
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • BBQ facilities
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • 24-hour security
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • CCTV outside property
  • Key card access
  • CCTV in common areas
  • Security alarm
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Kids' pool
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.37
Location:
8.13
Staff:
8.72
Facilities:
8.51
Comfort:
8.87
Cleanliness:
8.8
Muslim
Nov 1, 2025 07:00:00 AM
Review Score:   9
Malaysia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Deluxe, Guest room, 1 King

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower cap, Bathrobe, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Walk-in shower, Hairdryer, Toilet

General

Soundproof, Key card access, Carpeted, Ironing facilities, Trash cans, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

View

City view

Outdoors

Outdoor dining area

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow

Exclusive services

Free gym access
Business, Guest room, 1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Business, Guest room, 1 King

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower cap, Bathrobe, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Private bathroom, Toilet paper, Walk-in shower, Hairdryer, Toilet

General

Soundproof, Key card access, Carpeted, Ironing facilities, Trash cans, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow

Exclusive services

Free gym access
Junior Suite
Room Type: Double
Room Size: 58 m2
2 Twin bed(s) Bed
Junior Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Shower cap, Bathrobe, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Walk-in shower, Private bathroom, Toilet paper, Bathtub, Hairdryer, Toilet

General

Soundproof, Key card access, Carpeted, Ironing facilities, Trash cans, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Wine glasses, Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow

Exclusive services

Free gym access
Grand Suite
Room Type: Double
Room Size: 107 m2
1 Full bed(s) Bed
Grand Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Slippers, Bathtub or shower, Additional bathroom, Conditioner, Private bathroom, Toilet paper, Bathtub, Toothbrush, Hairdryer, Body soap, Shower cap, Shampoo, Free toiletries, Towels, Bathrobe, Bidet, Walk-in shower, Toilet

General

Soundproof, Key card access, Carpeted, Ironing facilities, Trash cans, Air conditioning, Safe

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Dining table, Wine glasses, Electric kettle, Coffee machine

Living Area

Sofa, Dining area, Desk

View

City view, Quiet street view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Alarm clock

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Feather pillow

Exclusive services

Free gym access
Deluxe, Guest room, 2 Twin/Single Bed(s)
Room Type: Double
Room Size: 29 m2
2 Twin bed(s) Bed
Deluxe, Guest room, 2 Twin/Single Bed(s)

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Toilet paper, Bathtub, Hairdryer, Toilet

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone

General

Soundproof, Air conditioning

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock

Kitchen

Electric kettle

View

City view

Accessibility

Upper floors accessible by elevator

Exclusive services

Free gym access
Business, Guest room, 2 Twin/Single Bed(s), City view
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
Business, Guest room, 2 Twin/Single Bed(s), City view

Bathroom

Body soap, Shower cap, Slippers, Bathtub or shower, Shampoo, Bidet, Free toiletries, Shower, Toothbrush, Conditioner, Towels, Toilet paper, Bathtub, Hairdryer, Toilet

Media & Technology

TV, Flat-screen TV, Cable channels, Satellite channels, Telephone

General

Soundproof, Air conditioning

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

View

Quiet street view

Exclusive services

Free gym access

FAQ's

Is this Medan hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Medan hotel?

Check-in time for Medan hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Medan hotel have a swimming pool?

Yes, this Medan hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Medan hotel?

Best-rates for the Medan hotel starts from $47 per night with includes Laundry, View, Accessibility, Business Services, Spa, Bar, Barbecue/Outdoor Cooking, Air Conditioner, Parking, Pool, TV, Security/Safety, Internet, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Guest Services, Transportation/Shuttle, Restaurant, Entertainment, Breakfast, Child Friendly with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Medan hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Medan hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Medan hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Medan hotel?

Based on the information reported by the owner or manager, the Medan hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Medan hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Medan hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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