Finest Playa Mujeres by The Excellence Collection - All Inclusive | Resort in Punta Sam

| 9.0 (1475 Reviews) |  1 Bathroom
Playa Mujeres Resort | Finest Playa Mujeres by The Excellence Collection - All Inclusive

Resort in Playa Mujeres, Punta Sam

Luxury property on the beach, with 10 outdoor pools
Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Vialidad Paseo Mujeres Mz 1, Punta Sam, 77400, Mexico

Amenities

Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen

Facility Overview

Bathrooms
  • Jetted bathtub
  • Rainfall showerhead
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste
  • Designer toiletries
  • Separate bathtub and shower
Bedroom
  • Bed sheets
  • Premium bedding
  • Pillow menu
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Water-efficient showers only
  • Free international calls
  • Energy-saving switches
  • Slippers
  • Desk
  • Eco-friendly cleaning products provided
  • Recycling
  • Water-efficient toilets only
  • Phone
  • Composting
  • Laptop-compatible safe
  • LED light bulbs
Breakfast
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • 12 restaurants and 1 coffee shop/cafe
  • Free bottled water
  • Coffee/tea maker
  • Free minibar (some items)
Parking
  • Extended parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free valet parking on site
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
Activities
  • Outlet shopping
  • Theme parks
  • Ziplining
  • Ecotours
  • Adjacent to a golf course
  • Health/beauty spa
  • Sailing
  • Fitness classes
  • Outdoor tennis court
  • Free water park access
  • Fitness center
  • Shopping
  • Steam room
  • Fishing
  • Kayaking
  • Golf driving range
  • Motorized watercraft
  • Tennis
  • Yoga classes
  • Pilates classes
  • Full-service spa
  • Beach volleyball
  • Volleyball
  • Playground
  • Hot tub
  • Wine tasting room
  • Boat tours
  • Children's pool
  • Snorkeling
  • Motor boating
  • 10 outdoor pools
  • Scuba diving
Entertainment
  • Satellite channels
  • 46-inch LED TV
  • Premium channels
General
  • Conference center
  • Meeting room
  • Gift shop/newsstand
  • ATM/banking services
  • English
  • Spanish
  • Romance packages available
  • Reusable tableware only
  • Vegan dining options
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • Couples dining
  • No plastic drinking straws
  • Comprehensive recycling policy
  • Beach towels
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Vegetarian dining options
  • At least 80% of food locally-sourced
Guest Services
  • Free supervised childcare
  • Children's pool
  • Free water park access
  • Babysitting (surcharge)
  • Playground
  • Snack bar/deli
  • Free children's club
  • 10 outdoor pools
  • Tour/ticket assistance
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Wedding services
  • Concierge services
  • Luggage storage
  • Tennis lessons
  • Hair salon
  • Multilingual staff
Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Pool umbrellas
  • Garden
  • Beach loungers
  • Beach umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden
  • Furnished balcony or patio
Spa
  • Massage - deep-tissue
  • Body scrubs
  • Aromatherapy
  • Massage - hot stone
  • Facials
  • 19 treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Steam room
  • Massage/treatment rooms
  • Couples treatment room(s)
  • Outdoor treatment areas
  • Massage - prenatal
  • Turkish bath/hammam
  • Thalassotherapy
  • Body treatments
  • Hydrotherapy
  • Ayurvedic treatments
  • Detox wraps
  • Sauna
  • Body wraps
  • Hot tub
  • Massage - Swedish

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: mxn 3904.21 per vehicle (roundtrip, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges no shows require payment in full, including taxes and service fee. noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Gidget Antoniette
Sep 20, 2025 06:12:25 PM
Review Score:   10
Summary: Everything was fantastic! We loved the adults-only pool and all the amenities available. The beach was stunning and well-maintained, providing a perfect backdrop for relaxation. The staff were friendly and attentive, enhancing our experience, while the food was good. We love the 24 hour room service especially for breakfast.
See All Reviews

Room Arrangement

Room Info Facilities
Finest Club Family Suite
Room Size: 947 square feet m2
4 King Bed, Large Twin Beds and Twin Sofa Bed
Finest Club Family Suite

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Ping - 26, Square feet - 947, Club level room, Separate bedroom, Bed count maximum 4, Ocean view, Square meters - 88, Free cribs/infant beds
Finest Club Junior Swim-Up Suite
Room Size: 800 square feet m2
1 King Bed
Finest Club Junior Swim-Up Suite

General

Square feet - 800, Number of living rooms 0, Square meters - 74, Ping - 22.48, Number of bedrooms - 1, Club level room, Beach view, Bed count minimum 1, Bed count maximum 1, Private pool, Free cribs/infant beds
Junior Suite Spa Or Pool View
Room Size: 771 square feet m2
2 Double Beds
1 King Bed
Junior Suite Spa Or Pool View

General

Number of living rooms 0, Square meters - 72, Pool view, Number of bedrooms - 0, Ping - 21.67, Room and bed type depend on availability check-in, Wheelchair accessible, Bed count minimum 1, Square feet - 771, Free cribs/infant beds, Bed count maximum 2
Family Suite
Room Size: 947 square feet m2
4 King Bed, Large Twin Beds and Twin Sofa Bed
Family Suite

General

Bed count minimum 4, Number of living rooms 0, Square feet - 947, Number of bedrooms - 2, Garden view, Separate bedroom, Bed count maximum 4, Square meters - 88, Free cribs/infant beds, Ping - 26.61
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW
Room Size: m2
2 Double Beds
1 King Bed
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

General

Number of living rooms 0, Number of bedrooms - 1, Sea view, Extra bed count 0, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Bed count maximum 1
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1, Free cribs/infant beds
Junior Swim-Up Suite
Room Size: 943 square feet m2
1 King Bed
Junior Swim-Up Suite

General

Square feet - 943, Number of living rooms 0, Pool view, Number of bedrooms - 1, Ping - 26.5, Bed count minimum 1, Bed count maximum 1, Square meters - 88, Free cribs/infant beds
Excellence Club Junior Suite Pool View
Room Size: 755 square feet m2
1 King Bed
Excellence Club Junior Suite Pool View

General

Square feet - 755, Ping - 21.22, Number of living rooms 0, Pool view, Square meters - 70, No cribs (infant beds), Number of bedrooms - 1, Club level room, Bed count minimum 1, Bed count maximum 1
Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1600 square feet m2
1 King Bed
Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Ping - 44.97, Pool view, Number of bedrooms - 1, Square feet - 1600, Square meters - 149, Terrace, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Finest Club Junior Suite Pool View
Room Size: 775 square feet m2
1 King Bed
2 Double Beds
Finest Club Junior Suite Pool View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Pool view, Number of bedrooms - 1, Ping - 21.78, Club level room, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1550 square feet m2
1 King Bed
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Square feet - 1550, Number of bedrooms - 0, Ping - 43.36, Club level room, Private plunge pool, Bed count minimum 1, Square meters - 144, Ocean view, Bed count maximum 1, Free cribs/infant beds
Pool Family Suite
Room Size: 1701 square feet m2
3 King Bed and Twin Beds
Pool Family Suite

General

Number of living rooms 0, Pool view, Ping - 47.80, Number of bedrooms - 2, Square feet - 1701, Square meters - 158, Separate bedroom, Bed count maximum 3, Private pool, Free cribs/infant beds, Bed count minimum 3
Excellence Club Junior Suite Ocean View
Room Size: 775 square feet m2
1 King Bed
Excellence Club Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 0, No cribs (infant beds), Ping - 21.78, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW
Room Size: m2
1 King Bed
2 Double Beds
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW
Room Size: m2
1 King Bed
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Bed count maximum 1
Finest Club Junior Suite Ocean View
Room Size: 775 square feet m2
2 Double Beds
1 King Bed
Finest Club Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 1, Ping - 21.78, Club level room, Bed count minimum 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Junior Suite With Private Pool
Room Size: 1550 square feet m2
1 King Bed
Junior Suite With Private Pool

General

Number of living rooms 0, Square feet - 1550, Pool view, Number of bedrooms - 0, Ping - 43.36, Bed count minimum 1, Square meters - 144, Bed count maximum 1, Private pool, Free cribs/infant beds
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1600 square feet m2
1 King Bed
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Ping - 44.97, Number of bedrooms - 0, No cribs (infant beds), Square feet - 1600, Square meters - 149, Terrace, Club level room, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Excellence Club Junior Swim-up Suite
Room Size: 775 square feet m2
1 King Bed
Excellence Club Junior Swim-up Suite

General

Number of living rooms 0, Square feet - 775, Square meters - 72, No cribs (infant beds), Number of bedrooms - 1, Ping - 21.78, Club level room, Beach view, Bed count minimum 1, Bed count maximum 1, Private pool

FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $412 per night with includes Pool, TV, View, Sports/Activities, Spa, Bar, Toiletries, Guest Services, Designated Smoking Area, Ocean View, Balcony/Terrace, Business Services, Bedding/Linens, Child Friendly, Hot Tub, Internet, Accessibility, Restaurant, Kitchen, Parking, Wellness Facilities with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playa Mujeres resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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