Villa Juarez Rentals Mexico Quintana Roo Villa Juarez

Etéreo, Auberge Collection | Resort in Playa del Carmen

| 9.6 (37 Reviews) |  1 Bathroom
Villa Juarez Resort | Etéreo, Auberge Collection

Resort in Villa Juarez, Playa del Carmen

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Etéreo, Auberge Collection's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Etéreo, Auberge Collection offers 75 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. 50-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Paseo Kanai 16, Playa del Carmen, 77730, Mexico

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Soap
  • Rainfall showerhead
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Deep soaking bathtub
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Ceiling fan
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Connecting rooms available
  • Safe
  • Slippers
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: USD 40-55 for adults and USD 30-40 for children
  • 24-hour room service
  • 2 bars/lounges and 1 beach bar
  • Free minibar (some items)
  • Free bottled water
Parking
  • Free secured valet parking on site
Accessibility
  • Elevator
  • Handrails in stairways
  • Handrails in hallways
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Kayaking
  • Fishing
  • Sailing
  • Children's pool
  • Fitness classes
  • Steam room
  • Designer stores
  • Snorkeling
  • 2 outdoor pools
  • Fitness center
  • Yoga classes
  • Full-service spa
Entertainment
  • Cable channels
  • 50-inch LED TV
General
  • Meeting room
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Spanish
  • English
  • Beach towels
  • Smoke-free property
  • Couples dining
Guest Services
  • Children's pool
  • Children's club (surcharge)
  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Luggage storage
  • Daily housekeeping
  • Wedding services
  • Turndown service
  • Dry cleaning service
  • 24-hour front desk
  • Multilingual staff
  • Concierge services
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool cabanas (surcharge)
  • Free beach cabanas
  • Outdoor furniture
  • Terrace
  • Pool umbrellas
  • Pool sun loungers
  • Beachfront location
  • Beach umbrellas
  • Outdoor entertainment area
  • Firepit
  • Beach loungers
  • Furnished balcony or patio
Spa
  • Massage - on the beach
  • Steam room
  • Spa open daily
  • 6 treatment rooms
  • Hot tub
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 75.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 40 to 55 for adults, and usd 30 to 40 for children pet fee: usd 200 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 75.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) food and water bowls, pet-sitting services, and pet grooming services are available pets allowed for an extra charge of usd 200 per pet, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Kristi
Apr 21, 2025 11:58:56 AM
Review Score:   10
Summary: Loved being in nature and loved the sound of birds everyday, beach was gorgeous, sunrise yoga everyday, spa was amazing , staff very friendly and accommodating, loved every minute
See All Reviews

Room Arrangement

Room Info Facilities
Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)
Room Size: 3050 square feet m2
3 Queen Beds and King Bed
Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)

General

Pet-friendly room, Number of living rooms 0, Square meters - 283, Dining table, Number of bedrooms - 2, Square feet - 3050, Location - top floor, Extra bed count 1, Ping - 86, Separate dining area, Number of bathrooms - 1, Private bathroom, Separate sitting area, Private plunge pool, Bed count maximum 3, Ocean view, Bed count minimum 3
Ocean Suite with Plunge Pool
Room Size: 1375 square feet m2
1 King Bed
Ocean Suite with Plunge Pool

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Extra bed count 1, Number of bathrooms - 1, Square feet - 1375, Private bathroom, Ping - 39, Square meters - 128, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean Studio with Sky Deck and Plunge Pool
Room Size: 1500 square feet m2
1 King Bed
Ocean Studio with Sky Deck and Plunge Pool

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Location - top floor, Extra bed count 1, Ping - 42, Number of bathrooms - 1, Private bathroom, Square feet - 1500, Square meters - 139, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, Multiple Beds (Ocean Veranda Duplex)
Room Size: 3050 square feet m2
3 Queen Beds and King Bed
Room, Multiple Beds (Ocean Veranda Duplex)

General

Number of living rooms 0, Square meters - 283, Dining table, Number of bedrooms - 0, Square feet - 3050, Extra bed count 1, Ping - 86, Separate dining area, Number of bathrooms - 1, Private bathroom, Location - ground floor, Garden view, Separate sitting area, Private plunge pool, Bed count maximum 3, Bed count minimum 3
Ocean Studio - 2 Queens
Room Size: 875 square feet m2
2 Queen Beds
Ocean Studio - 2 Queens

General

Pet-friendly room, Number of living rooms 0, Square feet - 875, Private bathroom, Square meters - 81, Number of bedrooms - 1, Ping - 25, Extra bed count 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)
Room Size: 1650 square feet m2
1 King Bed
Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)

General

Square meters - 153, Pet-friendly room, Number of living rooms 0, Dining table, Number of bedrooms - 1, Ping - 46, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 1650, Private bathroom, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)
Room Size: 3925 square feet m2
4 Queen Beds and King Beds
Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)

General

Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Dining table, Location - top floor, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Ping - 110, Number of bedrooms - 3, Separate sitting area, Private plunge pool, Square meters - 365, Square feet - 3925, Bed count maximum 4, Ocean view
Mangrove Studio with Plunge Pool - 2 Queens
Room Size: 875 square feet m2
2 Queen Beds
Mangrove Studio with Plunge Pool - 2 Queens

General

Pet-friendly room, Number of living rooms 0, Square feet - 875, Number of bedrooms - 1, Ping - 25, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 81, Garden view, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Mangrove Studio with Plunge Pool
Room Size: 875 square feet m2
1 King Bed
Mangrove Studio with Plunge Pool

General

Pet-friendly room, Number of living rooms 0, Square feet - 875, Number of bedrooms - 1, Ping - 25, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Location - ground floor, Square meters - 81, Garden view, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)
Room Size: 2525 square feet m2
3 Queen Beds and King Bed
Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)

General

Pet-friendly room, Number of living rooms 0, Ping - 71, Dining table, Number of bedrooms - 2, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Square feet - 2525, Separate sitting area, Square meters - 235, Private plunge pool, Bed count maximum 3, Ocean view, Bed count minimum 3
Room (Ocean Veranda Duplex)
Room Size: 3925 square feet m2
4 Queen Beds and King Beds
Room (Ocean Veranda Duplex)

General

Bed count minimum 4, Number of living rooms 0, Dining table, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Location - ground floor, Garden view, Ping - 110, Number of bedrooms - 3, Separate sitting area, Private plunge pool, Square meters - 365, Square feet - 3925, Bed count maximum 4
Ocean Studio
Room Size: 875 square feet m2
1 King Bed
Ocean Studio

General

Pet-friendly room, Number of living rooms 0, Square feet - 875, Private bathroom, Number of bedrooms - 1, Square meters - 82.6, Ping - 25, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Ocean Studio with Plunge Pool
Room Size: 875 square feet m2
1 King Bed
Ocean Studio with Plunge Pool

General

Pet-friendly room, Number of living rooms 0, Square feet - 875, Number of bedrooms - 1, Ping - 25, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 81, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Ocean Suite with Sky Deck and Plunge Pool
Room Size: 2075 square feet m2
1 King Bed
Ocean Suite with Sky Deck and Plunge Pool

General

Pet-friendly room, Number of living rooms 0, Square meters - 193, Number of bedrooms - 1, Ping - 58, Location - top floor, Extra bed count 1, Square feet - 2075, Number of bathrooms - 1, Private bathroom, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Mangrove Studio
Room Size: 875 square feet m2
1 King Bed
Mangrove Studio

General

Number of living rooms 0, Square feet - 875, Private bathroom, Location - ground floor, Number of bedrooms - 0, Square meters - 81, Garden view, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Etéreo, Auberge Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Etéreo, Auberge Collection have a swimming pool?

Yes, this Etéreo, Auberge Collection has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Etéreo, Auberge Collection?

Best-rates for the Etéreo, Auberge Collection starts from $684 per night with includes Entertainment, Laundry, Parking, Accessibility, Sports/Activities, Guest Services, Breakfast, Child Friendly, Wheelchair Accessible, Wellness Facilities, Bar, Air Conditioner, TV, Balcony/Terrace, Security/Safety, Business Services, Barbecue/Outdoor Cooking, Hot Tub, Internet, Pool, View, Ocean View, Bedding/Linens, Spa, Restaurant with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Etéreo, Auberge Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Etéreo, Auberge Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Etéreo, Auberge Collection is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Etéreo, Auberge Collection?

Based on the information reported by the owner or manager, the Etéreo, Auberge Collection indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Etéreo, Auberge Collection?

Based on the information reported by the owner or manager, details for the cancellation policy for the Etéreo, Auberge Collection are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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