Enjoy Pucon | Hotel in Pucón

| 7.8 (365 Reviews) |   Pet Friendly  1 Bathroom
Pucon Hotel | Enjoy Pucon

Hotel in Pucon, Pucón

Spend the day catching some rays at the nearby beach, relaxing by one of Enjoy Pucon's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
Enjoy Pucon offers 151 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

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Clemente Holzapfel 190, Pucón, 4920000, Chile

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • Bathtub or showerBathtub or shower
  • Private bathroomPrivate bathroom
  • Free toiletriesFree toiletries
BedroomBedroom
  • HeatingHeating
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • SafeSafe
  • PhonePhone
  • Water-efficient toilets onlyWater-efficient toilets only
  • Water-efficient showers onlyWater-efficient showers only
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • 1 bar1 bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Free buffet breakfast available daily 7:00 AM–11:00 AMFree buffet breakfast available daily 7:00 AM–11:00 AM
  • MinibarMinibar
ParkingParking
  • Limited onsite parkingLimited onsite parking
  • Airport shuttle at scheduled times, on requestAirport shuttle at scheduled times, on request
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Free offsite parking within 656 ftFree offsite parking within 656 ft
  • Onsite parking includes off-street optionsOnsite parking includes off-street options
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Wheelchair-accessible fitness centerWheelchair-accessible fitness center
  • Wheelchair-accessible spaWheelchair-accessible spa
  • Front entrance rampFront entrance ramp
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • ElevatorElevator
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • 4 on-site accessible parking spaces4 on-site accessible parking spaces
  • Braille signageBraille signage
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31Wheelchair-accessible registration desk height (inches): 31
  • Pool hoist on sitePool hoist on site
  • Well-lit path to entranceWell-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Hardwood flooring in public areasHardwood flooring in public areas
  • Elevator door width (inches): 28Elevator door width (inches): 28
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
ActivitiesActivities
  • Ski areaSki area
  • Ski runsSki runs
  • Horse ridingHorse riding
  • FishingFishing
  • Beach accessBeach access
  • Fitness centerFitness center
  • 3 outdoor pools3 outdoor pools
  • Full-service spaFull-service spa
EntertainmentEntertainment
  • Cable channelsCable channels
  • LCD TVLCD TV
GeneralGeneral
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Smoke-free propertySmoke-free property
  • Communal living roomCommunal living room
  • Local artist showcaseLocal artist showcase
  • Renovated entire property - September 2022Renovated entire property - September 2022
  • 519 casino slot machines519 casino slot machines
  • CasinoCasino
  • 28 casino gaming tables28 casino gaming tables
  • SpanishSpanish
  • EnglishEnglish
  • Conference spaceConference space
  • Meeting roomMeeting room
  • Business centerBusiness center
  • ElevatorElevator
  • Reception hallReception hall
  • Banquet hallBanquet hall
Guest ServicesGuest Services
  • Ski passesSki passes
  • Wedding servicesWedding services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • 24-hour front desk24-hour front desk
  • Luggage storageLuggage storage
  • Ski storageSki storage
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • Tour/ticket assistanceTour/ticket assistance
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Laundry facilitiesLaundry facilities
  • Hair salonHair salon
  • 3 outdoor pools3 outdoor pools
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
SpaSpa
  • Spa open dailySpa open daily
  • Body treatmentsBody treatments
  • Hot tubHot tub
  • SaunaSauna
  • Manicures and pedicuresManicures and pedicures
  • Massage - SwedishMassage - Swedish
  • FacialsFacials

Policies

Check-in
Check-in
Check-in start time: 4 pm; check-in end time: 4 am minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! one child 9 years old or younger stays free when using existing bedding.
Payment Policy
Payment Policy
Airport shuttle fee: clp 16000 per person (one way) airport shuttle fee per child: clp 16000 (one-way), (from 4 to 12 years old) pet deposit: clp 142800 per stay pet fee: clp 30000 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of clp 30000 per pet, per day, plus a deposit of clp 142800 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total (up to 55 lbs per pet) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher and a smoke detector

Reviews

Pedro
Mar 10, 2026 08:10:47 AM
Review Score:   10
Summary: This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny.
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Room Arrangement

Room InfoFacilities
Suite
Room Size: m2
1 King Bed
Suite

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Quadruple Room
Room Size: m2
4 Twin Beds
Standard Quadruple Room

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 4, Bed count maximum 4
Standard Triple Room
Room Size: m2
3 Twin Beds
Standard Triple Room

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 3, Bed count maximum 3
Standard Twin Room
Room Size: m2
2 Twin Beds
Standard Twin Room

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Suite (Quadruple Room)
Room Size: m2
3 King Bed and Twin Beds
Suite (Quadruple Room)

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 3, Bed count maximum 3
Superior Double Room (Matrimonial)
Room Size: m2
1 Queen Bed
Superior Double Room (Matrimonial)

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Double Room (Matrimonial)
Room Size: m2
1 Queen Bed
Standard Double Room (Matrimonial)

General

Wheelchair accessible, No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Superior Quadruple Room
Room Size: m2
3 Queen Bed and Twin Beds
Superior Quadruple Room

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 3, Bed count maximum 3
Superior Triple Room
Room Size: m2
2 Queen Bed and Twin Bed
Superior Triple Room

General

No cribs (infant beds), Wardrobe or closet, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Enjoy Pucon pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Enjoy Pucon? 

Check-in time for Enjoy Pucon starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Enjoy Pucon have a swimming pool? 

Yes, this Enjoy Pucon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Enjoy Pucon? 

Best-rates for the Enjoy Pucon starts from $112 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Heating, Hot Tub, Internet, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Enjoy Pucon a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Enjoy Pucon wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Enjoy Pucon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Enjoy Pucon? 

Based on the information reported by the owner or manager, the Enjoy Pucon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Enjoy Pucon? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Enjoy Pucon are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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