el PRADO | Hotel in Palo Alto

| 9.4 (684 Reviews) |  1 Bathroom
University South Hotel | el PRADO

Hotel in University South, Palo Alto

This smoke-free hotel features a fitness center, a 24-hour business center, and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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520 Cowper Street, Palo Alto, 94301, USA

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • Private bathroomPrivate bathroom
  • BathrobesBathrobes
  • TowelsTowels
  • Designer toiletriesDesigner toiletries
  • Hair dryerHair dryer
BedroomBedroom
  • Free newspapersFree newspapers
  • Turndown serviceTurndown service
  • Laptop-compatible safeLaptop-compatible safe
  • PhonePhone
  • SlippersSlippers
  • Individually furnishedIndividually furnished
  • In-room massageIn-room massage
  • Iron/ironing boardIron/ironing board
  • Individually decoratedIndividually decorated
  • Egyptian cotton sheetsEgyptian cotton sheets
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Down comforterDown comforter
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Pillow-top mattressPillow-top mattress
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Free cribs/infant bedsFree cribs/infant beds
  • Pillow menuPillow menu
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per personCooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per person
  • MinibarMinibar
  • Champagne serviceChampagne service
  • Electric kettleElectric kettle
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Extended parking on siteExtended parking on site
  • Limo/town car serviceLimo/town car service
  • Valet parking on site (USD 35 per night; includes in/out privileges)Valet parking on site (USD 35 per night; includes in/out privileges)
  • Electric car charging station on siteElectric car charging station on site
AccessibilityAccessibility
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Hand-held showerheadHand-held showerhead
  • Assistive listening devices availableAssistive listening devices available
  • Braille signageBraille signage
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Height-adjustable showerheadHeight-adjustable showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Visual alarms in hallwaysVisual alarms in hallways
  • Wheelchairs available on siteWheelchairs available on site
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Wheelchair-accessible business centerWheelchair-accessible business center
  • Handrails in stairwaysHandrails in stairways
  • ElevatorElevator
ActivitiesActivities
  • Fitness centerFitness center
  • Theme parksTheme parks
  • Golf lessonsGolf lessons
  • Hiking/biking trailsHiking/biking trails
  • GolfingGolfing
EntertainmentEntertainment
  • Premium channelsPremium channels
  • 49-inch flat-screen TV49-inch flat-screen TV
  • Digital channelsDigital channels
GeneralGeneral
  • BallroomBallroom
  • Free newspapers in lobbyFree newspapers in lobby
  • LibraryLibrary
  • ElevatorElevator
  • Banquet hallBanquet hall
  • Meeting roomsMeeting rooms
  • Conference space (7000 square feet)Conference space (7000 square feet)
  • 24-hour business center24-hour business center
  • Romance packages availableRomance packages available
  • TV in lobbyTV in lobby
  • Smoke-free propertySmoke-free property
  • EnglishEnglish
Guest ServicesGuest Services
  • Wedding servicesWedding services
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • Turndown serviceTurndown service
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Hair salonHair salon
  • Free cribs/infant bedsFree cribs/infant beds
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • BalconyBalcony

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee contactless check-in available
Check-out
Check-out
Check-out before 11:00 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!
Payment Policy
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 10 to 100 per person valet parking fee: usd 35 per night (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of usd 75 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only 2 total (up to 70 lbs per pet) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Jeremy
Sep 27, 2026 10:12:06 AM
Review Score:   10
Summary: Very impressed by this place. The details and cleanliness were excellent! Thank you!
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Room Arrangement

Room InfoFacilities
Deluxe Room, 1 Queen Bed
Room Size: 300 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Pet-friendly room, Square meters - 28, Square feet - 300, City view, No rollaway/extra beds, In-room playpen, Number of bedrooms - 1, Ping - 8.43, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Fireplace
Room Size: 500 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Fireplace

General

Fireplace, Pet-friendly room, Square meters - 46, Square feet - 500, City view, No rollaway/extra beds, In-room playpen, Number of bedrooms - 1, Ping - 14.05, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 King Bed
Room Size: 500 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed

General

Square meters - 46, Square feet - 500, Number of living rooms 1, Separate sitting area, Desk, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Queen Beds
Room Size: 400 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Pet-friendly room, Square meters - 37, Square feet - 400, Courtyard view, No rollaway/extra beds, In-room playpen, Number of bedrooms - 1, Ping - 11, Grab bar - in shower, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 400 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Square meters - 37, Square feet - 400, City view, Courtyard view, No rollaway/extra beds, In-room playpen, Number of bedrooms - 1, Ping - 11.24, Grab bar - in shower, Bed count minimum 1, Bed count maximum 1
Courtyard King Suite, Balcony
Room Size: 500 square feet m2
2 King Bed and Double Sofa Bed
Courtyard King Suite, Balcony

General

Balcony, Square meters - 46, Square feet - 500, City view, In-room playpen, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 14.05, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this el PRADO pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the el PRADO have a swimming pool? 

No, this el PRADO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in el PRADO? 

Best-rates for the el PRADO starts from $407 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is el PRADO a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the el PRADO wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the el PRADO is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the el PRADO? 

Based on the information reported by the owner or manager, the el PRADO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for el PRADO? 

Based on the information reported by the owner or manager, details for the cancellation policy for the el PRADO are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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