Kelvin Heights Rentals New Zealand Otago Queenstown Kelvin Heights

DoubleTree by Hilton Queenstown | Hotel in Kawarau Falls

| 8.6 (1001 Reviews) |  1 Bathroom
Kelvin Heights Hotel | DoubleTree by Hilton Queenstown

Hotel in Kelvin Heights, Kawarau Falls

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and WiFi in public areas.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300, New Zealand

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Private bathroom
  • Hair dryer
  • Free toiletries
  • Shower
Bedroom
  • Bed sheets
  • Air conditioning
  • Free newspapers
  • Separate sitting area
  • Slippers
  • Connecting rooms available
  • Soundproofing
  • Laptop-compatible safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 35 per person
  • 1 bar
  • 24-hour room service
  • Refrigerator
Parking
  • Ski shuttle nearby
  • Limited onsite parking
  • Self parking on site (NZD 16 per day)
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
Activities
  • Skiing lessons
  • Water skiing
  • Parasailing
  • Kayaking
  • Golfing
  • Downhill skiing
  • Golf lessons
  • Rafting
  • Windsurfing
  • Skiing
  • Ecotours
  • Skydiving
  • Snowboarding
  • Health/beauty spa
  • Mountain biking
  • Ski lifts
  • Ski area
  • Hiking/biking trails
  • Ski runs
  • Fitness center
  • Shopping
  • Bicycle rentals
Entertainment
  • iPod dock
  • 32-inch LCD TV
  • Cable channels
  • Premium channels
General
  • Meeting room
  • Elevator
  • Front-desk safe
  • Banquet hall
  • Vending machine
  • French
  • German
  • English
  • Korean
  • Chinese (Mandarin)
  • TV in lobby
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Babysitting (surcharge)
  • Snack bar/deli
  • Refrigerator
  • Soundproofed rooms
  • Laundry facilities
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Free grocery shopping service
  • Luggage storage
  • Concierge services
  • Hair salon
  • Dry cleaning service
  • Daily housekeeping
  • Ski equipment rentals
  • Wedding services
  • Laundry facilities
  • 24-hour front desk
Internet
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)
  • Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately nzd 35 per person fee for in-room wired internet: nzd 9.95 (rates may vary) fee for wireless internet in public areas: nzd 14.95 (rates may vary) fee for wired internet in public areas: nzd 14.95 (rates may vary) self parking fee: nzd 16 per day credit card charges are subject to a surcharge of 2 percent a facilities fee includes use of: sauna; hot tub; swimming pool the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Lisa
Jun 30, 2025 09:51:25 AM
Review Score:   8
Summary: This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.
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Room Arrangement

Room Info Facilities
Twin Room
Room Size: 323 square feet m2
2 Twin Beds
Twin Room

General

Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 0, Sofa bed, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room
Room Size: 323 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room

General

Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Sofa bed, Lake view, Square feet - 323, Extra bed count 1, LCD TV, Bathrobes, Square meters - 30, Phone, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 2
Deluxe Twin Room
Room Size: 323 square feet m2
2 Twin Beds
Deluxe Twin Room

General

Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 0, Sofa bed, Lake view, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, Accessible, Non Smoking
Room Size: 323 square feet m2
1 King Bed
Room, Accessible, Non Smoking

General

Bidet, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Square feet - 323, Wheelchair accessible, LCD TV, Bathrobes, Square meters - 30, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1
Room
Room Size: 323 square feet m2
1 King Bed
2 Twin Beds
Room

General

Bidet, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Sofa bed, Square feet - 323, Extra bed count 1, LCD TV, Bathrobes, Square meters - 30, Phone, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 2

FAQ's

Is this DoubleTree by Hilton Queenstown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the DoubleTree by Hilton Queenstown have a swimming pool?

No, this DoubleTree by Hilton Queenstown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Queenstown?

Best-rates for the DoubleTree by Hilton Queenstown starts from $109 per night with includes Fireplace/Heating, Child Friendly, Laundry, TV, Accessibility, Business Services, Bar, Internet, Kitchen, Skiing, Restaurant, Guest Services, Wheelchair Accessible, Security/Safety, Bedding/Linens, Toiletries, Breakfast, Air Conditioner, Parking, Wellness Facilities with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Queenstown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Queenstown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Queenstown is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Queenstown?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Queenstown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Queenstown?

Based on the information reported by the owner or manager, details for the cancellation policy for the DoubleTree by Hilton Queenstown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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