concierge hotel | Hotel in Durban

| 7.8 (546 Reviews) |  3 Bathrooms  6 Guests
Windermere Hotel | concierge hotel

Hotel in Windermere, Durban

Located in Durban, 1.3 miles from Suncoast Beach, concierge hotel has accommodations with a garden, free private parking, a terrace and a restaurant. With a bar, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a 24-hour front desk and luggage storage for guests. All rooms come with a flat-screen TV with satellite channels, fridge, an electric tea pot, a shower, free toiletries and a closet. Breakfast is available, and includes à la carte, Full English/Irish and vegetarian options. Popular points of interest near the hotel include Durban Botanic Gardens, African Art Centre and Greyville Race Course. King Shaka International Airport is 19 miles from the property, and the property offers a paid airport shuttle service.

concierge hotel is located in Durban.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Fireplace/Heating, Breakfast, and several others. This is a 4 star rated property and has over 546 reviews with the average score of 7.8 . Coming to Durban and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Durban. These details are authentic, as they are provided by our partner, booking.com.

This concierge hotel in Durban is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “concierge hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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36 Saint Mary's Avenue, Durban, 4001, South Africa

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
ViewView
Balcony/TerraceBalcony/Terrace
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
  • BarBar
  • Kids' mealsKids' meals
  • Wine/ChampagneWine/Champagne
  • FruitFruit
  • Coffee house on siteCoffee house on site
ParkingParking
  • Private ParkingPrivate Parking
  • ParkingParking
  • Free parkingFree parking
  • Parking on siteParking on site
ActivitiesActivities
  • Bar crawlsBar crawls
  • Happy hourHappy hour
GeneralGeneral
  • Air conditioningAir conditioning
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Dry cleaningDry cleaning
  • 24-hour front desk24-hour front desk
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Fax/PhotocopyingFax/Photocopying
  • Ironing serviceIroning service
  • Express check-in/outExpress check-in/out
  • Baggage storageBaggage storage
  • LaundryLaundry
  • Airport shuttleAirport shuttle
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shuttle serviceShuttle service
  • ConciergeConcierge
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Special conditions
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please note that the entrance at 36 saint mary's avenue is currently under construction. during this period, guests are requested to use the temporary entrance located at 37 campbell avenue, greyville, durban.this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.53
Location:
7.6
Staff:
9.01
Facilities:
8.27
Comfort:
8.68
Cleanliness:
8.55
Sinovuyo
Apr 21, 2026 07:00:00 AM
Review Score:   10
South Africa
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The place was extremely clean, the staff was welcoming and there us security. The bed was comfortable and the bar is open 24 hrs. I definitely will visit again
Negative: Nothing
Summary: I had the most perfect stay
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 40 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Guest bathroom, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

Media & Technology

Satellite channels, Radio, Flat-screen TV, TV

General

Air conditioning, Tile/Marble floor, Trash cans, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Sofa

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Adapter

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room
Room Type: Double
Room Size: 38 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Guest bathroom, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

Media & Technology

Satellite channels, Radio, Flat-screen TV, TV

General

Air conditioning, Tile/Marble floor, Trash cans, Heating

Kitchen

Electric kettle, Dining table, Refrigerator

Living Area

Sitting area, Dining area

Outdoors

Outdoor dining area, Patio, Outdoor furniture

Bedroom

Wardrobe or closet

View

Garden view

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Adapter

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 39 m2
1 Queen bed(s) Bed
Double or Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Walk-in shower, Body soap, Towels, Guest bathroom, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

Media & Technology

Satellite channels, Radio, Flat-screen TV, TV

General

Air conditioning, Tile/Marble floor, Trash cans, Heating

Kitchen

Electric kettle, Dining table, Refrigerator

Living Area

Sitting area, Dining area

Outdoors

Outdoor dining area, Patio, Outdoor furniture

Bedroom

Wardrobe or closet

View

Garden view

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Adapter

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this concierge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at concierge hotel?

Check-in time for concierge hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the concierge hotel have a swimming pool?

No, this concierge hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in concierge hotel?

Best-rates for the concierge hotel starts from $61 per night with includes Balcony/Terrace, Transportation/Shuttle, Fireplace/Heating, Breakfast, Designated Smoking Area, View, Security/Safety, Guest Services, Child Friendly, Internet, Restaurant, Laundry, Air Conditioner, Bar, Entertainment, Parking with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is concierge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the concierge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the concierge hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the concierge hotel?

Based on the information reported by the owner or manager, the concierge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for concierge hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the concierge hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $61
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