Cloud Hotel & Suites | Hotel in Nairobi

| 6.7 (434 Reviews) |  3 Bathrooms  6 Guests
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Fireplace/Heating, and several others. This is a 4 star rated property and has over 434 reviews with the average score of 6.7 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Diamond Plaza, Parklands, Nairobi, 00100, Kenya

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
  • Kid-friendly buffetKid-friendly buffet
  • BarBar
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
ParkingParking
  • Private ParkingPrivate Parking
  • ParkingParking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Bathroom emergency cordBathroom emergency cord
ActivitiesActivities
  • SpaSpa
  • Personal trainerPersonal trainer
  • Fitness centerFitness center
  • Temporary art galleriesTemporary art galleries
  • Beauty servicesBeauty services
  • Movie nightsMovie nights
  • HairstylingHairstyling
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Yoga classesYoga classes
  • Locker roomsLocker rooms
  • HaircutHaircut
  • Steam roomSteam room
  • Body treatmentsBody treatments
  • Spa facilitiesSpa facilities
  • Nightclub/DJNightclub/DJ
  • CasinoCasino
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Indoor poolIndoor pool
  • Spa/Wellness packagesSpa/Wellness packages
  • Happy hourHappy hour
  • Indoor pool (year-round)Indoor pool (year-round)
  • Fitness classesFitness classes
  • SaunaSauna
  • FitnessFitness
EntertainmentEntertainment
  • Baby safety gatesBaby safety gates
  • Outdoor play equipment for kidsOutdoor play equipment for kids
GeneralGeneral
  • Air conditioningAir conditioning
  • Designated smoking areaDesignated smoking area
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Soundproof roomsSoundproof rooms
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • Family roomsFamily rooms
  • Convenience store on siteConvenience store on site
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • Suit pressSuit press
  • Car rentalCar rental
  • Baggage storageBaggage storage
  • Private check-in/outPrivate check-in/out
  • LockersLockers
  • Ironing serviceIroning service
  • Express check-in/outExpress check-in/out
  • Hair/Beauty salonHair/Beauty salon
  • ConciergeConcierge
  • Business centerBusiness center
  • Dry cleaningDry cleaning
  • Currency exchangeCurrency exchange
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Shared lounge/TV areaShared lounge/TV area
  • Shuttle serviceShuttle service
  • Tour deskTour desk
  • Packed lunchesPacked lunches
  • LaundryLaundry
  • Airport shuttleAirport shuttle
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • ATM on siteATM on site
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
  • BBQ facilitiesBBQ facilities
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • 24-hour security24-hour security
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Heated poolHeated pool
  • Pool coverPool cover
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.5
Location:
7.6
Staff:
7.98
Facilities:
7.34
Comfort:
7.65
Cleanliness:
7.67
Emil
Apr 6, 2026 07:00:00 AM
Review Score:   10
Bulgaria
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Perfect to stay, breakfast was amazing
Negative: Noting
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Twin/Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Suit press, Trash cans, Key card access, Tile/Marble floor, Heating, Iron

Media & Technology

Flat-screen TV, TV, Cable channels, iPod dock, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Sofa, Desk

View

Garden view, City view, Inner courtyard view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Activities

Sauna

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed
Executive Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bidet, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Suit press, Trash cans, Key card access, Tile/Marble floor, Heating, Iron

Media & Technology

Flat-screen TV, TV, Cable channels, iPod dock, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Activities

Sauna

View

Garden view

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Master Suite
Room Type: Suite
Room Size: 28 m2
1 Queen bed(s) Bed
Master Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Toothbrush, Walk-in shower, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bidet, Shower cap

General

Air conditioning, Safe, Soundproof, Fire extinguisher, Smoke Alarm, Suit press, Trash cans, Key card access, Tile/Marble floor, Heating, Iron

Media & Technology

Flat-screen TV, TV, Cable channels, iPod dock, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator, Dryer

Living Area

Sitting area, Sofa, Desk

View

City view, Inner courtyard view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Activities

Sauna

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Entire unit located on ground floor

Room amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Parking, Designated Smoking Area, TV, Wheelchair Accessible, Sports/Activities, Wellness Facilities, Restaurant, Toiletries, Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Bar, Guest Services, Private Pool, Business Services, Breakfast, Hot Tub, Laundry, Air Conditioner, Spa, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Internet with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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