Back Bay West Rentals USA Massachusetts Boston Back Bay West

citizenM Boston Back Bay | Hotel in Boston

| 9.4 (1790 Reviews) |  1 Bathroom
Back Bay West Hotel | citizenM Boston Back Bay

Hotel in Back Bay West, Boston

Hotel with a restaurant, steps from Newbury Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
CitizenM Boston Back Bay offers 399 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

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408 Newbury street, Boston, 02115, USA

Amenities

Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shower
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Hydromassage showerhead
  • Towels
  • Eco-friendly toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Energy-saving switches
  • Mobile key entry
  • Water-efficient toilets only
  • Recycling
  • Desk
  • Bulk dispenser for toiletries
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
Breakfast
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 per person
  • 1 bar
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 42
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
Activities
  • 24-hour fitness center
Entertainment
  • Premium channels
  • iPad
  • iPod dock
  • 43-inch LED TV
  • Digital channels
General
  • Coworking space
  • Water dispenser
  • Elevator
  • English
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • Comprehensive recycling policy
  • Reusable cups only
  • No plastic water bottles
  • Water dispenser
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Shared microwave
  • Biodegradable drinking straws
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • Smoke-free property
  • No plastic drinking straws
  • Biodegradable coffee stirrers
  • Local culture & ecosystem education
  • Communal living room
  • TV in lobby
  • Comprehensive food waste policy
  • Local artist showcase
Guest Services
  • Refrigerator
  • Luggage storage
  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in time starts at 2:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am express check-out available late check-out fee: usd 69 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding.
Payment Policy
Fee for buffet breakfast: approximately usd 20 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Simona
Sep 12, 2025 06:46:16 AM
Review Score:   10
Summary: An experience of beautify views and just perfect location
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed, City View
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed, City View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this citizenM Boston Back Bay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Boston Back Bay have a swimming pool?

No, this citizenM Boston Back Bay does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Boston Back Bay?

Best-rates for the citizenM Boston Back Bay starts from $232 per night with includes Laundry, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Bar, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Wellness Facilities, Restaurant, Guest Services, Kitchen with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is citizenM Boston Back Bay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Boston Back Bay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Boston Back Bay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Boston Back Bay?

Based on the information reported by the owner or manager, the citizenM Boston Back Bay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Boston Back Bay?

Based on the information reported by the owner or manager, details for the cancellation policy for the citizenM Boston Back Bay are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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