Cielo Maya Beach Tulum | Hotel in Tulum

| 8.5 (589 Reviews) |  4 Bathrooms  14 Guests
Soliman Bay Hotel | Cielo Maya Beach Tulum

Hotel in Soliman Bay, Tulum

Located north of Tulum, 4.3 mi from Tulum Archaeological Site and 6.2 mi from Tulum town., Cielo Maya Beach Tulum features an outdoor pool and views of the sea. The hotel has a terrace and views of the garden, and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. Some rooms have a seating area for your convenience. You will find a coffee machine in the room. Rooms are equipped with a private bathroom equipped with a shower. For your comfort, you will find bathrobes and slippers. Cielo Maya Beach Tulum features free WiFi throughout the property. There is a 24-hour front desk at the property. This hotel has a private beach area, ideal for snorkeling and kayaking. Car hire is also available. Bus station Tulum Ruins is 4.3 mi from Cielo Maya Beach Tulum, while Tulum Bus station is 6.2 mi from the property. The nearest airport is Cancun International Airport.

Cielo Maya Beach Tulum is located in Tulum.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Private Beach, Balcony/Terrace, and several others. This is a 4 star rated property and has over 589 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Cielo Maya Beach Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cielo Maya Beach Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Tankah III, Mza 3 Lt. 36, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking
  • Private Parking
  • Street parking
  • Parking on site
  • Free parking
Activities
  • Spa/Wellness packages
  • Happy hour
  • Public Bath
  • Facial treatments
  • Game room
  • Themed dinners
  • Head massage
  • Neck massage
  • Fishing
  • Beachfront
  • Body treatments
  • Back massage
  • Full-body massage
  • Private beach area
  • Spa
  • Beach
  • Snorkeling
  • Hand massage
  • Foot massage
  • Darts
  • Couples' massage
  • Massage
  • Beauty services
  • Spa lounge/Relaxation area
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
General
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Safe
  • Wifi in all areas
Guest Services
  • Room service
  • Packed lunches
  • Baggage storage
  • Shared lounge/TV area
  • Car rental
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Express check-in/out
  • Fax/Photocopying
  • Tour desk
  • Shuttle service (additional charge)
  • Shuttle service
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Picnic area
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Shallow end
  • Pool cover
  • Beach chairs/Loungers
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.
License number: 09037788

Reviews

Value for money:
8.35
Location:
8.19
Staff:
8.97
Facilities:
8.89
Comfort:
9.26
Cleanliness:
9.17
Suneela
Dec 7, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Beautiful hotel, right on the beach. Terrific staff and yummy restaurant. Right across from the hotel is a cenote where groups of people were going diving and snorkeling. It looked like a lot of fun, be we did not get to explore it
Negative: If I had read reviews closer, I would have been more prepared for the bumpy ride from the main street to the hotel. But it wasn't terrible and we got used to going up and down it with our rental car. Helped to have an all-wheel drive rental. It wasn't really conducive to walking places. Also, we stayed in a beachfront room on the ground floor, which meant other folks would sit just outside of our balcony to eat or drink or enjoy the beach. In other words, the balcony wasn't very private.
Summary: Fabulous stay!
See All Reviews

Room Arrangement

Room Info Facilities
Junior Deluxe with Sea View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Deluxe with Sea View

Food & Drink

Minibar, Bottle of water

Bathroom

Spa tub, Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Key access, Tile/Marble floor, Fan, Smoke Alarm, Safe, Mosquito net, Laptop safe, Trash cans, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture, Terrace

Kitchen

Coffee machine, Refrigerator

Living Area

Sofa, Sitting area

View

View, Sea view

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Entertainment & Family Services

Board games/puzzles

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Key access, Tile/Marble floor, Fan, Smoke Alarm, Safe, Mosquito net, Laptop safe, Trash cans, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Coffee machine, Refrigerator

Living Area

Sofa, Sitting area

Bedroom

Wardrobe or closet, Linens

View

Garden view

Accessibility

Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Entertainment & Family Services

Board games/puzzles

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Junior Suite
Room Type: Suite
Room Size: 50 m2
2 Queen bed(s) Bed
Standard Double Junior Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Key access, Tile/Marble floor, Fan, Smoke Alarm, Safe, Mosquito net, Laptop safe, Trash cans, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Kitchen

Coffee machine, Refrigerator

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

Garden view

Accessibility

Upper floors accessible by stairs only, Raised toilet, Entire unit located on ground floor

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Suite Deluxe
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
2 Sofa bed Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Spa tub, Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Air conditioning, Key access, Tile/Marble floor, Fan, Smoke Alarm, Safe, Mosquito net, Laptop safe, Trash cans, Private entrance

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

Activities

Hot tub

Outdoors

Balcony, Outdoor furniture, Terrace

Kitchen

Coffee machine, Refrigerator, Dining table

Living Area

Sofa, Dining area, Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Walk-in closet

View

View

Accessibility

Upper floors accessible by stairs only, Raised toilet

Entertainment & Family Services

Board games/puzzles

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cielo Maya Beach Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cielo Maya Beach Tulum?

Check-in time for Cielo Maya Beach Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cielo Maya Beach Tulum have a swimming pool?

Yes, this Cielo Maya Beach Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cielo Maya Beach Tulum?

Best-rates for the Cielo Maya Beach Tulum starts from $135 per night with includes Balcony/Terrace, Spa, Bar, Entertainment, Laundry, Wellness Facilities, Air Conditioner, View, Ocean View, Security/Safety, Sports/Activities, Guest Services, Transportation/Shuttle, Restaurant, Designated Smoking Area, TV, Oceanfront, Breakfast, Child Friendly, Internet, Parking, Pool, Private Beach with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cielo Maya Beach Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cielo Maya Beach Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cielo Maya Beach Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cielo Maya Beach Tulum?

Based on the information reported by the owner or manager, the Cielo Maya Beach Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cielo Maya Beach Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cielo Maya Beach Tulum are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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