Casa Malca | Hotel in Tulum

| 8.7 (233 Reviews) |   Pet Friendly  5 Bathrooms  17 Guests
Zona Hotelera Hotel | Casa Malca

Hotel in Zona Hotelera, Tulum

Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodations with air conditioning. Each room and suite at Casa Malca is decorated in elegant white and has views of the gardens or the Caribbean Sea. The private bathrooms come with free toiletries and towels. Tulum town and the beautiful Mayan ruins of Tulum are both around 6.2 mi from the property, while Cancún International Airport is 78 mi away. Free parking is available on site.

Casa Malca is located in Tulum.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 5 star rated property and has over 233 reviews with the average score of 8.7 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this Hotala.co.nz place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Casa Malca in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Malca”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Private PoolPrivate Pool
Private BeachPrivate Beach
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Breakfast in the roomBreakfast in the room
  • FruitFruit
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Kids' mealsKids' meals
ParkingParking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • ParkingParking
  • Free parkingFree parking
ActivitiesActivities
  • Foot massageFoot massage
  • Happy hourHappy hour
  • Hand massageHand massage
  • Pool tablePool table
  • Beauty servicesBeauty services
  • Walking toursWalking tours
  • Facial treatmentsFacial treatments
  • Neck massageNeck massage
  • Couples' massageCouples' massage
  • FitnessFitness
  • Full-body massageFull-body massage
  • Fitness classesFitness classes
  • ManicureManicure
  • PlaygroundPlayground
  • Fitness centerFitness center
  • MassageMassage
  • SaunaSauna
  • Makeup servicesMakeup services
  • BeachfrontBeachfront
  • BeachBeach
  • Bike toursBike tours
  • Private beach areaPrivate beach area
  • Steam roomSteam room
  • Waxing servicesWaxing services
  • Themed dinnersThemed dinners
  • Indoor pool (year-round)Indoor pool (year-round)
  • Indoor poolIndoor pool
  • FishingFishing
  • Body scrubBody scrub
  • Personal trainerPersonal trainer
  • Indoor pool (seasonal)Indoor pool (seasonal)
  • Head massageHead massage
  • Body wrapBody wrap
  • Spa/Wellness packagesSpa/Wellness packages
  • Hot tubHot tub
  • Body treatmentsBody treatments
  • Tour or class about local cultureTour or class about local culture
  • CyclingCycling
  • PedicurePedicure
  • Back massageBack massage
  • Spa facilitiesSpa facilities
  • Yoga classesYoga classes
  • Temporary art galleriesTemporary art galleries
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Spa and wellness centerSpa and wellness center
EntertainmentEntertainment
  • Outdoor play equipment for kidsOutdoor play equipment for kids
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Family roomsFamily rooms
  • Designated smoking areaDesignated smoking area
  • Hypoallergenic room availableHypoallergenic room available
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
  • Pet friendlyPet friendly
  • Air conditioningAir conditioning
  • SafeSafe
Guest ServicesGuest Services
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Shuttle serviceShuttle service
  • Airport shuttleAirport shuttle
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Ironing serviceIroning service
  • Babysitting/Child servicesBabysitting/Child services
  • Room serviceRoom service
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Private check-in/outPrivate check-in/out
  • LaundryLaundry
  • ConciergeConcierge
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Car rentalCar rental
  • Currency exchangeCurrency exchange
  • Packed lunchesPacked lunches
  • Tour deskTour desk
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Outdoor poolOutdoor pool
  • Sun deckSun deck
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Key accessKey access
  • 24-hour security24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • Process in place to check health of guestsProcess in place to check health of guests
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Access to healthcare professionalsAccess to healthcare professionals
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followedPhysical distancing rules followed
  • Mobile app for room serviceMobile app for room service
  • Cashless payment availableCashless payment available
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Shallow endShallow end
  • Pool with viewPool with view
  • Swimming poolSwimming pool
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 01348

Reviews

Value for money:
8.19
Location:
9.12
Staff:
9.26
Facilities:
9.33
Comfort:
9.43
Cleanliness:
9.41
Dani
Jul 25, 2026 07:00:00 AM
Review Score:   9
Israel
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Junior Suite with Ocean View
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Junior Suite with Ocean View

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Hairdryer, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Towels, Private bathroom

General

Key card access, Soundproofing, Safety deposit box, Iron, Air conditioning

Media & Technology

Telephone

Living Area

Sofa, Desk, Seating area

View

Landmark view, Pool view, View, Sea view

Kitchen

Coffee machine, Electric kettle, Dryer, Wine glasses

Bedroom

Linens, Cribs, Wardrobe or closet

Outdoors

Outdoor furniture, Terrace

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Adapter, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Master Suite - Beach Front
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
Master Suite - Beach Front

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Hairdryer, Additional bathroom, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Towels, Private bathroom

General

Key card access, Soundproofing, Interconnected room(s) available, Safety deposit box, Iron, Air conditioning, Key access

Media & Technology

Telephone

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Sofa, Desk, Seating area

View

Landmark view, View, Sea view

Kitchen

Coffee machine, Electric kettle, Dryer, Wine glasses

Bedroom

Linens, Cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Adapter, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Junior Suite with Garden View
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Junior Suite with Garden View

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Hairdryer, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Towels, Private bathroom

General

Key card access, Soundproofing, Interconnected room(s) available, Safety deposit box, Iron, Air conditioning

Media & Technology

Telephone

Living Area

Sofa, Desk, Seating area

View

Landmark view, Garden view, View

Kitchen

Coffee machine, Electric kettle, Dryer, Wine glasses

Bedroom

Linens, Cribs, Wardrobe or closet

Outdoors

Outdoor furniture, Terrace

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Adapter, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Townhouse Labyrinth Suite
Room Type: Quad
Room Size: 120 m2
1 King bed(s) Bed
Townhouse Labyrinth Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Hairdryer, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Towels, Private bathroom

General

Key card access, Soundproofing, Safety deposit box, Iron, Air conditioning

Media & Technology

Telephone

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Sofa, Desk, Seating area

View

Landmark view, Garden view, View, Inner courtyard view

Kitchen

Coffee machine, Electric kettle, Dryer, Wine glasses

Bedroom

Linens, Cribs, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Adapter, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation
Family Village Suite
Room Type: Quad
Room Size: 70 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 Queen bed(s) Bed
Family Village Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Body soap, Hairdryer, Additional bathroom, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Towels, Private bathroom

General

Key card access, Soundproofing, Safety deposit box, Iron, Air conditioning

Media & Technology

Telephone

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Sofa, Desk, Seating area

View

Landmark view, Garden view, View

Kitchen

Coffee machine, Electric kettle, Dryer, Wine glasses

Bedroom

Linens, Cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room amenities

Adapter, Socket near the bed, Hypoallergenic pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Casa Malca pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Malca? 

Check-in time for Casa Malca starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Malca have a swimming pool? 

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca? 

Best-rates for the Casa Malca starts from $402 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, View, Private Pool, Private Beach, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca? 

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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