Casa Don Diego | Hotel in Tulum

| 9.0 (137 Reviews) |  1 Bathroom
Tulum City Center Hotel | Casa Don Diego

Hotel in Tulum City Center, Tulum

This hotel features an outdoor pool, a coffee shop/cafe, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a children's pool, and concierge services are onsite.
Housekeeping is available on request.
Casa Don Diego offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Calle Tulum Mza 24 Lote 3, Tulum, 77780, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
BedroomBedroom
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Ceiling fanCeiling fan
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Access via exterior corridorsAccess via exterior corridors
  • Electrical adapters/chargersElectrical adapters/chargers
  • DeskDesk
  • Local mapsLocal maps
  • Restaurant dining guideRestaurant dining guide
  • Window screensWindow screens
  • In-room massageIn-room massage
  • SafeSafe
BreakfastBreakfast
  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 220 for adults and MXN 220 for childrenContinental breakfast available for a fee daily 7:00 AM–10:00 AM: MXN 220 for adults and MXN 220 for children
  • 1 coffee shop/cafe1 coffee shop/cafe
  • MinibarMinibar
  • Free bottled waterFree bottled water
  • Espresso makerEspresso maker
  • Shared kitchen accessShared kitchen access
ParkingParking
  • 24-hour drop-off airport shuttle (surcharge)24-hour drop-off airport shuttle (surcharge)
  • Free uncovered self parking on siteFree uncovered self parking on site
  • Airport shuttle on requestAirport shuttle on request
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Well-lit path to entranceWell-lit path to entrance
  • Hand-held showerheadHand-held showerhead
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible poolWheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Yoga classesYoga classes
  • Outdoor poolOutdoor pool
  • Children's poolChildren's pool
  • Access to nearby health clubAccess to nearby health club
  • SwimmingSwimming
  • WindsurfingWindsurfing
  • Boat toursBoat tours
  • ZipliningZiplining
  • Health club accessHealth club access
  • SnorkelingSnorkeling
  • EcotoursEcotours
  • Beach accessBeach access
  • Bicycle rentalsBicycle rentals
GeneralGeneral
  • Front-desk safeFront-desk safe
  • LibraryLibrary
  • Water dispenserWater dispenser
  • Gift shop/newsstandGift shop/newsstand
  • Communal living roomCommunal living room
  • Shared refrigeratorShared refrigerator
  • Mosquito netsMosquito nets
  • Beach towelsBeach towels
  • Shared microwaveShared microwave
  • Designated smoking areasDesignated smoking areas
  • FrenchFrench
  • SpanishSpanish
  • EnglishEnglish
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
  • Children's poolChildren's pool
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • In-room WiFi speed: 50+ MbpsIn-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • TerraceTerrace
  • GardenGarden
  • Deck or patioDeck or patio
SpaSpa
  • MassagesMassages

Policies

Check-in
Check-in
Check-in start time: 1:00 pm; check-in end time: 6:00 pm late check-in subject to availability late check-in fee: mxn 300 for check-in between 9:00 pm and 1:00 am minimum check-in age: 16
Check-out
Check-out
Check-out before noon express check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Payment Policy
Fee for continental breakfast: approximately mxn 220 for adults and mxn 220 for children airport shuttle fee: mxn 2500 per vehicle (maximum occupancy 2) late check-in fee: mxn 300 for check-in between 9:00 pm and 1:00 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number 011-025-003035/2026

Reviews

Larry
Apr 21, 2025 09:27:38 AM
Review Score:   10
Summary: Lovely place to stay. Walking distance from the Ado bus station and a ton of amenities.
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Room Arrangement

Room InfoFacilities
Standard Room, 1 King Bed (with AC)
Room Size: 258 square feet m2
1 King Bed
Standard Room, 1 King Bed (with AC)

General

Pet-friendly room, Square meters - 24, Square feet - 258, Air conditioning, Garden view, Free wired internet, No cribs (infant beds), Number of bedrooms - 1, Ping - 7.25, Bed count minimum 1, Bed count maximum 1
Family Room, 2 Queen Beds (with AC)
Room Size: 344 square feet m2
2 Queen Beds
Family Room, 2 Queen Beds (with AC)

General

Pet-friendly room, Square meters - 32, Square feet - 344, Air conditioning, Garden view, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 1, Wheelchair-width doorways, Ping - 9.67, Lowered peephole/view port in door, Lowered locks/deadbolt, Grab bar - in shower, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Casa Don Diego pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Don Diego have a swimming pool? 

Yes, this Casa Don Diego has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Don Diego? 

Best-rates for the Casa Don Diego starts from $65 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, Balcony/Terrace, Accessibility, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Don Diego a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Don Diego wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Don Diego has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Don Diego? 

Based on the information reported by the owner or manager, the Casa Don Diego indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Don Diego? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Don Diego are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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