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Brook Pointe Inn | Hotel in Syracuse

8.4 (403 Reviews) |  1 Bathroom
Syracuse Hotel | Brook Pointe Inn

Hotel in Syracuse

Family-friendly hotel with a full-service spa and a fitness center
This hotel features a full-service spa, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Housekeeping is available once per stay.
Brook Pointe Inn offers 30 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.


Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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4906 E 1200 N, Syracuse, 46567-8275, USA

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Private bathroom
  • Free toiletries
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Heating
  • Free long-distance calls
  • Restaurant dining guide
  • Window screens
  • Individually furnished
  • Connecting rooms available
  • Local maps
  • Phone
  • Free local calls
  • Iron/ironing board (on request)
  • Individually decorated
Breakfast
  • Coffee/tea maker
Parking
  • Free RV/bus/truck parking on site
  • Free self parking on site
  • Extended parking on site
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Hiking/biking trails
  • Boat tours
  • Golfing
  • Indoor pool
  • Fitness center
  • Arcade/game room
  • Playground
  • Bike parking
  • Full-service spa
  • Fitness classes
Entertainment
  • Streaming services
  • 42-inch flat-screen TV
  • Digital channels
  • Netflix
General
  • Conference center
  • 24-hour business center
  • Meeting room
  • Banquet hall
  • Library
  • Vending machine
  • English
  • Designated smoking areas
  • Romance packages available
  • Fireplace in lobby
Guest Services
  • Indoor pool
  • Laundry facilities
  • Arcade/game room
  • Children's games
  • Snack bar/deli
  • Playground
  • Laundry facilities
  • Wedding services
  • Housekeeping (once per stay)
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Firepit
  • Outdoor furniture
  • Garden
  • Picnic area
Spa
  • Massages
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in fee: usd 25.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: usd 25.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Pet fee: usd 25.00 per pet, per night plus usd 50.00 one-time cleaning fee service animals are exempt from fees early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 25.00 per pet, per night, plus a one-time cleaning fee of usd 50.00 service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Donald
Oct 1, 2025 10:18:03 AM
Review Score:   8
Summary: I really loved this place the first time we stayed here! The last two times were a let down. Mattresses/beds in our room were smaller than standard beds and very uncomfortable for two people (especially for my 6 foot tall partner). The breakfast staff are not friendly, cold and rude. No smiles, no “good morning”, just treated as an inconvenience. Breakfast ends too early (9:30 even on weekends), and check in staff does not make sure to tell hotel guests of this, causing people to miss breakfast.
See All Reviews

Room Arrangement

Room Info Facilities
Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom
Room Size: 326 square feet m2
5 Double Bed and Twin Bunk Beds
Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

General

Square feet - 326, Number of living rooms 0, Square meters - 30, Bed count minimum 9, Number of bedrooms - 2, Bed count maximum 9, No cribs (infant beds), Ping - 9.16, Pets not allowed, Bathtub or shower
Deluxe Room, 1 Queen Bed, Jetted Tub
Room Size: m2
1 Queen Bed
Deluxe Room, 1 Queen Bed, Jetted Tub

General

Pet-friendly room, Number of living rooms 0, Jetted bathtub, Number of bedrooms - 0, Shower/tub combination, Desk, No cribs (infant beds), Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Double Beds
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Desk, No cribs (infant beds), Wheelchair accessible, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Brook Pointe Inn pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Brook Pointe Inn have a swimming pool?

Yes, this Brook Pointe Inn has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Brook Pointe Inn?

Best-rates for the Brook Pointe Inn starts from $138 per night with includes Balcony/Terrace, Sports/Activities, Spa, Barbecue/Outdoor Cooking, Child Friendly, Internet, Parking, Designated Smoking Area, Business Services, Wellness Facilities, Toiletries, Entertainment, Laundry, Air Conditioner, Pool, TV, Bedding/Linens, Guest Services, Kitchen, Fireplace/Heating with all other facilities. Hotala.co.nz matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Brook Pointe Inn a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Brook Pointe Inn wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Brook Pointe Inn has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Brook Pointe Inn?

Based on the information reported by the owner or manager, the Brook Pointe Inn indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Brook Pointe Inn?

Based on the information reported by the owner or manager, details for the cancellation policy for the Brook Pointe Inn are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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